One Toyota of Oakland

Great service. Very quick. Only bad thing was the fact that I had to wait very long for a worker to come out to get the service started. Had to eye another service. Very quick. Only bad thing was the fact that I had to wait very long for a worker to come out to get the service started. Had to eye another worker so they can go in to get their coworker to come out and help. More

Excellent customer service I called Christina to enquire about my spear key and she immediately emailed Alba instructing her to take care of the issue. Am very pleased! I called Christina to enquire about my spear key and she immediately emailed Alba instructing her to take care of the issue. Am very pleased! More

Anthony Recinos was Fantastic! If you want a great car buying experience, go see Anthony Recinos! We brought our three little kids on a warm afternoon, and Anthony was so patient, c If you want a great car buying experience, go see Anthony Recinos! We brought our three little kids on a warm afternoon, and Anthony was so patient, constantly engaging with the kids as he told us about each vehicle. He is extremely knowledgeable about the vehicles on the lot and is willing to go the extra mile so that the car you purchase is a perfect fit! Anthony is an honest salesman and takes pride in his work. The next time you buy a car, see Anthony - he will take care of you ... and your family! More

excellent Excellent and fast service,very nice staffs and good location. Price is reasonable. We will come back again when we need service in the future. Excellent and fast service,very nice staffs and good location. Price is reasonable. We will come back again when we need service in the future. More

5 Stars All the Way From the time I checked in for service to picking up the car, I couldn’t have asked for better treatment. Dianna was wonderful to deal with. She has a From the time I checked in for service to picking up the car, I couldn’t have asked for better treatment. Dianna was wonderful to deal with. She has a great, customer-focused manner, and is able to seamlessly multi-task, entering information while chatting. She texted me when the car was ready. I found it parked right in front, so I was able to drive it straight off the lot and get on with my day. More

Adequate vs exceptional service I am a repeat service customer to this dealership. My usual transaction runs between 400-800 per visit. A Lyft ride has been offered during each visit I am a repeat service customer to this dealership. My usual transaction runs between 400-800 per visit. A Lyft ride has been offered during each visit. I took it in for an oil change ($79) thinking I would get a ride home. I did not insist on when when I was not offered one. I arranged my own Uber and waited for it under the tent outside the service department. A service department employee was there and did not ask whether I was waiting for a ride. (Something they had done in pst occasions) I concluthat rides were no longer being offered. When I returned I noticed that other clients were being dropped off by Lyft. I concluded that I just did not qualify because of the price of the service. When I got a text from the service advisor, I replied that the service was not exceptional. We exchanged text messages where Jim attempted to make amends. I wrote that ten dollars off the next service would work. Didn’t hear any more(yes or no). I realize that this is a large service department. I have had good experiences in getting work done . No points for any warm fuzzy feelings from service advisors or the reception staff. More

Good relationship The dealership was good , but the car is not 100% . Though the mistake was on my part for not test drive . I called the dealer , he promised to get The dealership was good , but the car is not 100% . Though the mistake was on my part for not test drive . I called the dealer , he promised to get back to me More

Service Fantastic job I like the way chase the way he handled things . I am happy to service my car in one Toyota of Oakland thanks Fantastic job I like the way chase the way he handled things . I am happy to service my car in one Toyota of Oakland thanks More

A.T. Alex Tsang sales manager The sales (A.T. Alex Tsang) scam me to buy extended warranty for the car. The sales said you need to buy extended warranty to approve the car loan The sales (A.T. Alex Tsang) scam me to buy extended warranty for the car. The sales said you need to buy extended warranty to approve the car loan More

Great customer service I had got 2 flats and had my car towed to the dealership and they took care of me and had it done in a timely manner I had got 2 flats and had my car towed to the dealership and they took care of me and had it done in a timely manner More