
Olathe Ford Lincoln
Olathe, KS
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1,523 Reviews of Olathe Ford Lincoln
Quick Lane service Great service, friendly and knowledgeable staff. They always go over all the items they check on my car and keep me up to date of any items needing at Great service, friendly and knowledgeable staff. They always go over all the items they check on my car and keep me up to date of any items needing attention. Wouldn't go anywhere else. More
Josh Englebrake -- was excellent in providing service to me. My experience with Josh Englebrake and staff has been excellent. My battery needed to be measured in this last cold streak -- he arranged to have it My experience with Josh Englebrake and staff has been excellent. My battery needed to be measured in this last cold streak -- he arranged to have it done, provided me information and options for replacing the battery and purchasing a new battery, had it installed and my car has been operating well in this cold weather ever since then. On my last regular check, Josh did mention that my battery was close to be replaced in a few months . . . and he was right on target. My experience with continued maintenance to my car -- which I bought at Olathe Ford Lincoln -- has been excellent. More
Quick Lane Service Josh Englebrake is excellent to deal with. He helps me with all my service needs. I won’t go any where else. Very pleased with the customer service. Josh Englebrake is excellent to deal with. He helps me with all my service needs. I won’t go any where else. Very pleased with the customer service. More
Great Car Buying Expierence Sales Specialist was friendly, helpful and not at all pushy. We were given more than we had expected for our trade-in. Paperwork was done quickly an Sales Specialist was friendly, helpful and not at all pushy. We were given more than we had expected for our trade-in. Paperwork was done quickly and everyone we dealt with was professional, helpful and made sure we understood what we were signing. Sale was followed up by telephone and e-mail to make sure everything was ok. Received two Lincoln themed coffee mugs with cookies inside in the mail as a thank you for doing business with them. A most pleasant car buying experience. More
New battery As always service was fast and agent was very pleasant. I count on the Olathe Ford dealership to keep my Ford Transit running perfectly. In additi As always service was fast and agent was very pleasant. I count on the Olathe Ford dealership to keep my Ford Transit running perfectly. In addition to needing a new battery, I was surprised to learn I also needed new wipers and turn signal bulb. I have confidence in this dealership. More
Had the answers I like salesmen who are not overly pushy but know their stuff. Craig was just that. He personally owned a Ford Platinum Explorer and shared first ha I like salesmen who are not overly pushy but know their stuff. Craig was just that. He personally owned a Ford Platinum Explorer and shared first hand knowledge and experience. He was genuinely authentic and sincere in his approach and his stories. That helped seal the deal A key selling point was the ride. Also I like that the bells and whistles of the vehicle matched those of the premium brands in Europe. More
Wonderful customer service I had an appointment to have my oil changed on Thursday and when I found out it was going to be icy I called and they were able to reschedule me to We I had an appointment to have my oil changed on Thursday and when I found out it was going to be icy I called and they were able to reschedule me to Wednesday afternoon. So thankful they were able to do that so I did not have to get out in the bad weather. More
Service The employees were friendly and helpful. My vehicle was ready in an hour, as promised. The service was efficient. I would recommend this service de The employees were friendly and helpful. My vehicle was ready in an hour, as promised. The service was efficient. I would recommend this service department. More
New tires and alignment The guys did a great job despite being very busy. The guy even credited me back $100 for some service that I shouldn't have paid for 6 months ago. The guys did a great job despite being very busy. The guy even credited me back $100 for some service that I shouldn't have paid for 6 months ago. More
I bought 5 trucks here in last 18 months. It seems to be a better experience each time we go to buy a truck. Love Olathe Ford. It seems to be a better experience each time we go to buy a truck. Love Olathe Ford. More