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Oklahoma City Volkswagen - Service Center
Oklahoma City, OK
885 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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885 Reviews of Oklahoma City Volkswagen - Service Center
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May 25, 2024
Customer service was helpful. They did not screw in the air vent filter part had to go back also my check engine light came on after service. Concerning if they did the work corre They did not screw in the air vent filter part had to go back also my check engine light came on after service. Concerning if they did the work correctly. More
by annavogel27
Verified CustomerEmployees Worked With
Miguel Morales
May 18, 2024
This is the best dealership I have ever worked with. The service department is great. They go above and beyond to provide the best service. The service department is great. They go above and beyond to provide the best service. More
by palmajared2014
May 17, 2024
It was great from dropping it off. Them giving me a ride and picking me back up. Smooth! Them giving me a ride and picking me back up. Smooth! More
by ctipton3
May 15, 2024
#1 in my books. They take great care of their customers. I will continue to use them, as lon as I have a Volkswagen They take great care of their customers. I will continue to use them, as lon as I have a Volkswagen More
by Box.linda
May 14, 2024
Never again! Not this place. I brought my car in for sunroof repair and an oil change. I got an email the next day with six upcharges, "Required attention" for "r Not this place. I brought my car in for sunroof repair and an oil change. I got an email the next day with six upcharges, "Required attention" for "recommended services" my car "needed". Two of the items I'd done myself recently. Another one "Strut leaking oil", I had my regular mechanic look at. He called xx and said there was no problem with the strut. I called daily for updates with no answer. Finally someone called me five full business days later and said they were ready to start on the sunroof estimate. It took five days to do nothing! OKC VW did NOTHING but try to upsell me on bogus repairs. I picked it up the next day. They didn't even do the oil change! I paid $60 for Uber rides, missed four hours of work, all so OKC VW could try to upsell me on bogus services. Rocky wouldn't even come out to see me when I picked up the car. One word defines this dealership: GREED! It's hard to fairly rate Rocky since he's just a pawn in a system designed to rip off people who aren't familiar with car maintenance and repair. More
by DanG
Employees Worked With
May 11, 2024
Great service and dealership! Recommend buying or using for service — reliable, fair, responsive. Good work! Recommend buying or using for service — reliable, fair, responsive. Good work! More
by apriljgrace
Employees Worked With
May 10, 2024
This was my first visit to the service department. Jacob was great and I’ll be back because of him! Jacob was great and I’ll be back because of him! More
by 3boymom
Employees Worked With
May 05, 2024
Service rep was good, broke my car while repairing and took over two weeks to get the part the tech broke. Very inconvenient and unacceptable. took over two weeks to get the part the tech broke. Very inconvenient and unacceptable. More
by james.basford
Employees Worked With
May 04, 2024
I had a good visit. Jason and Rocky were very helpful when I had questions. The technician worked very hard to get me on my way. He did a great job on the passenger seat Jason and Rocky were very helpful when I had questions. The technician worked very hard to get me on my way. He did a great job on the passenger seat and all the other things I needed for my vehicle. Thank you! More
by manesselectric
May 02, 2024
They have an excellent service, they are all the time in contact with you ir your car need extra things to be approved contact with you ir your car need extra things to be approved More
by Adrian De la Rosa
