Oklahoma City Volkswagen - Service Center

Oklahoma City Volkswagen responded

Thank you for your feedback and continued support of our VW service department. We sincerely apologize for the inconvenience you experienced during your recent visit, especially regarding the delay and the lack of a loaner vehicle. Unfortunately, there are times when our loaner vehicles are in high demand, and we regret that we could not provide one during your service. We do have a waiting list for loaners, and we encourage you to let us know if you would like to be added to it for future visits. While we strive to provide loaners as a convenience to our customers, they are not a guaranteed part of our service. We understand how vital reliable transportation is, and we regret any inconvenience this may have caused. Thank you for bringing this to our attention, and we hope to provide you with a smoother experience in the future. If you have any further concerns or need assistance, please do not hesitate to contact us. Servicing You and Nothing Else! OKC Volkswagen Service Team

Oklahoma City Volkswagen responded

Thank you for your great review! We're pleased to hear that scheduling was easy and our service communication was efficient and clear. It's wonderful to know that the estimation of repair service time was accurate and your car was returned on time. We appreciate your support and look forward to serving you again at Oklahoma City Volkswagen Service! Servicing You and Nothing Else! Your local team at OKCVW

Oklahoma City Volkswagen responded

We are sorry to hear about your experience at OKC VW Service. It sounds like there were some issues with the service provided. It's essential to ensure that all concerns are addressed properly and that the service meets your expectations. I would recommend reaching out to the service center again to see if they can rectify the situation and provide a satisfactory solution for you. Servicing you and Nothing Else! Your team at OKC VW Service

Oklahoma City Volkswagen responded

Thank you for the fantastic review! We're delighted to hear that you experienced fast service and found our staff, incredibly the tech you dealt with, very friendly. At Oklahoma City Volkswagen, we strive to provide efficient and friendly service to all our customers. If you need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! Servicing You and Nothing Else! Your Volkswagen Service Team

Oklahoma City Volkswagen responded

Thank you for your wonderful review! We're delighted to hear that you found our services very professional and that everything was explained clearly. Our service reps at Oklahoma City Volkswagen take pride in responding to all questions thoroughly. If you need anything else, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Oklahoma City Volkswagen Service! Servicing You and Nothing Else! Your team at OKCVW.com

Oklahoma City Volkswagen responded

Thank you for taking the time to share your positive experience with our service department at OKC VW. We're thrilled to hear that our team kept you informed and made your repairs easy. We prioritize being on top of things and ensuring a smooth process for our customers, and we greatly appreciate your feedback. We look forward to serving you again in the future! Servicing You and Nothing Else! OKC VW Service Department

Oklahoma City Volkswagen responded

Thank you for your wonderful feedback! We're thrilled to know that you found our service both professional and personable, and that we were able to accommodate your time needs. If there's anything else we can do for you in the future, please let us know. Thanks for choosing Volkswagen Oklahoma City! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Thank you so much for your positive feedback! We're thrilled you had a professional experience with your local Volkswagen dealership at OKCVW. Your recommendation is important to us, and we're glad we could assist you with your needs. Please don't hesitate to reach out if you need further assistance. Safe driving! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Thank you for your kind words! We're delighted you had a great experience with our dealership and associates at Volkswagen Oklahoma City. Your high recommendation is truly appreciated. If you ever need any further assistance, feel free to reach out. Enjoy your new car! Servicing You and Nothing Else! Your team at OKCVW

Oklahoma City Volkswagen responded

You're very welcome! We're glad you are pleased with the care we provided for your car. It means a lot to us to know we could help. If you need anything else in the future, please don't hesitate to reach out. Thank you for choosing Volkswagen Oklahoma City! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen