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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
884 Reviews
Call Service Center (405) 787-0433

884 Reviews of Oklahoma City Volkswagen - Service Center

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September 12, 2023

The service department is very professional and accommodating. Brian has helped my family for several years with our VW needs. He goes above and beyond More

by molina4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Matt Silvernail
Report | Print
Sep 13, 2023 -

Oklahoma City Volkswagen responded

Hey Molina! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experience with our OKCVW Service Team! Your Advisor Brain and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 12, 2023

The customer service is great and the mechanic work is great. Wait times are a little long and the price is a bit expensive. More

by candice.rio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail
Report | Print
Sep 13, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 12, 2023

Easy to schedule appointment for regular service on my vehicle. Friendly staff, quick service overall. More

by lj.malave5711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 11, 2023

Best Volkswagen repair shop in Oklahoma. Also clean, quick and courteous Staff, Brian has always been great at explaining to me what needs to be done and gone over and above for me. I wouldn More

by rosie.rainey45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Sep 13, 2023 -

Oklahoma City Volkswagen responded

Hey Rosie! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Your Advisor Brain and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 09, 2023

They were great. Matt was ABBA’s is always very helpful when I need recall or warranty work performed. More

by kalenlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Maritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ranjel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Thompson, Joey Threet, Brian Smith, Jim Blalock, Stan Halcarz, Matt Silvernail, Kevin Lindsay
Report | Print
Sep 13, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 07, 2023

Quick service for walk-ins unlike many other dealerships who insist on appointments even if they are not fully booked. More

by navinchandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Sep 07, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 06, 2023

OKC VW is consistently reliable and friendly. I wouldn't go anywhere else. No complaints at all. More

by jasonareeseesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Sep 06, 2023 -

Oklahoma City Volkswagen responded

Hey Jason! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 01, 2023

they were really nice, answered all my questions and was good on communicating the status of my car. Thank you all! More

by raymarie2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Silvernail
Report | Print
Sep 01, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 01, 2023

Got the job done and stayed in touch with me the entire time. And that’s what matters to me. More

by sbbracklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Oklahoma City Volkswagen responded

We appreciate your kind words here at Oklahoma City Volkswagen. We understand that communication is important and are so happy to make this a positive experience. We hope you'll reach out if you have any concerns to share with us and hope to provide five-star care next time. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

August 31, 2023

Reason I removed 1 star took far too long to change oil and rotate tires. More

by stytgat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Oklahoma City Volkswagen responded

We’re sorry to hear about any miscommunication regarding the coupon! Your satisfaction is our top priority, and we want to make it right. Please screenshot this response and enjoy 15% off your next visit as a token of our appreciation for bringing this to our attention. Thank you for your understanding, and we look forward to serving you again!

Aug 30, 2024 -

stytgat responded

I understand and respect your rules on coupons. However, when i offered to take the coupon back and go to Fowler (even though i have always used their coupons at your dealership) is when Rocky insisted "he would take care of me". Then when i get the bill I'm advised he would not accept it. I call that bait and switch. I'm 77 and on a limited income and I feel very violated. He was given the opportunity to refuse the coupon and he did not!

Aug 30, 2024 -

Oklahoma City Volkswagen responded

We’re sorry to hear about any miscommunication regarding the coupon! Your satisfaction is our top priority, and we want to make it right. Please screenshot this response and enjoy 15% off your next visit as a token of our appreciation for bringing this to our attention. Thank you for your understanding, and we look forward to serving you again!

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