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Oklahoma City Volkswagen - Service Center
Oklahoma City, OK
884 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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884 Reviews of Oklahoma City Volkswagen - Service Center
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September 28, 2023
Very informative about what is going on with service of ur car which help to know what ur car need to have work on and how much it will cost so can say if you want the service done or not enjoy the lounge ur car which help to know what ur car need to have work on and how much it will cost so can say if you want the service done or not enjoy the lounge and the coffee bar service is great i’ll so happy they went on the extra mile and wash my car a great group of workers More
by PATKAY47
Verified CustomerEmployees Worked With
September 27, 2023
Overall, I had a very positive experience having my vehicle serviced at Oklahoma City Volkswagen. My service representative, Rocky, was informative and even saved me quite a bit of money by working wit vehicle serviced at Oklahoma City Volkswagen. My service representative, Rocky, was informative and even saved me quite a bit of money by working with me and tailoring a solution for my needs. More
by spaynter
Employees Worked With
September 26, 2023
The team do their best to provide excellent service and take care of important details. take care of important details. More
by Q
September 26, 2023
The staff were rude. They misdiagnosed my vehicle. There was no discount given despite the fact that there were specials running that I asked to be applied. They sent me They misdiagnosed my vehicle. There was no discount given despite the fact that there were specials running that I asked to be applied. They sent me home with a flat tire. More
by sabrinasorenson0
Employees Worked With
September 26, 2023
Had a great experience. No complaints and all the service was completed in a timely manner. No complaints and all the service was completed in a timely manner. More
by TXS31
September 26, 2023
I love the guys at OKC Volkswagen, but I did wait a very long time on my car this time which was unusual. long time on my car this time which was unusual. More
by amberdorrray
September 21, 2023
Rocky did an amazing job getting my sunroof fixed. It was done in one day. It was done in one day. More
by kadieramsay
September 20, 2023
As always, Oklahoma City Volkswagen service advisors provided excellent customer service in a very efficient manner. provided excellent customer service in a very efficient manner. More
by ANDY.WILSON
Employees Worked With
September 20, 2023
Jacob and Brian are awesome. They always make sure your happy with everything before leaving. They always make sure your happy with everything before leaving. More
by carlosv1005
September 20, 2023
The service department was quite helpful. We had the TDI timing belt changed at a different location than this Volkswagen. During that service apparently the service technician caused a sen We had the TDI timing belt changed at a different location than this Volkswagen. During that service apparently the service technician caused a sensor to move at the improper time. Initially was under the warranty program; however, blamed the other recent work and we got the bill. Diagnosis follows: found g505 differential pressure sensor to have been melted, found timing belt had been recently replaced. found no signs of exhaust leak, found improper movement of sensor can cause sensor to crack at hose and allow exhaust gasses to melt sensor. Not sure how other tech could do that. Over $1,000 later and multiple weeks, got car back. More
by Palo
Employees Worked With
Matt Silvernail
