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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
884 Reviews
Call Service Center (405) 787-0433

884 Reviews of Oklahoma City Volkswagen - Service Center

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October 24, 2023

The service staff @ OKC VW do their best to provide quality customer service. I appreciate them all! More

by WAYNE.CRANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Wayne, we're glad to know our service staff at Oklahoma City Volkswagen met your expectations. Thanks for the appreciation and positive review! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 21, 2023

Found the issue and fixed it no difficulty. Excellent experience just waiting for all parts for DSG service More

by timbo1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
Oct 23, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know that our team at Oklahoma City Volkswagen was able to identify and fix the issue efficiently. We appreciate your patience as we gather all the parts for DSG service. Thanks for sharing your experience! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 20, 2023

Quick service and friendly staff. Was in and out even with a late appointment made. More

by philvangordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 20, 2023

I was extremely pleased with the service at Oklahoma City Volkswagen. Brian and Jacob were efficient, knowledgeable and went above and beyond. They took the time to answer all of my questions/concerns. I w More

by LS1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Oct 23, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Brian, Jacob & the rest of our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 18, 2023

Brian and Jacob were amazing to work with! I highly recommend them and the Oklahoma City Volkswagen service department to anyone!!! More

by MINSMITH2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Oct 19, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Brian, Jacob, and the rest of our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 17, 2023

Much better experience than the last one. Just need to get my DSG serviced and I’ll be up to date. Matt was exceptional More

by timbo1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Matt Silvernail
Report | Print
Oct 18, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 17, 2023

This was our first experience with this dealership. Typically we use a VW dealership in Amarillo. It is much busier than this one and very hard to get into their service department. We decided to use O More

by stliving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
Oct 18, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We appreciate your feedback and are glad to know that you found our services efficient at Oklahoma City Volkswagen. We'll certainly take note of your observations about the service counter staffing, as we're always looking for ways to improve. Looking forward to seeing you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 17, 2023

they went out of their way to help us even when we were late very grateful More

by sophiaadolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail
Report | Print
Oct 18, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 17, 2023

Brian and the rest of the guys and ladies that work here are so wonderful. Great customer service and are always so kind to me. My car is always done in a timely manner and they go over everything. There is More

by aimeelynn28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail
Report | Print
Oct 17, 2023 -

Oklahoma City Volkswagen responded

We greatly appreciate your kind words and the trust you've placed in our service department here at OKC VW. Our team, including Brian and all our dedicated staff, is truly committed to providing exceptional customer service, and it's wonderful to hear that their efforts have made a positive impression on you. We understand the importance of timely and thorough car maintenance, and it's our pleasure to ensure that your vehicle is always taken care of promptly and comprehensively. We strive to exceed your expectations with every visit. Thank you for your continued support and for choosing us for your automotive needs. Your satisfaction is our top priority, and we look forward to serving you for many more years. If you have any questions or require further assistance, please don't hesitate to reach out. Safe travels, and see you on your next visit! Servicing You and Nothing Else! Your Oklahoma City Volkswagen Team.

October 17, 2023

The staff was nice and friendly. The waiting room was comfortable and clean. I like this dealership. More

by em2b2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail
Report | Print
Oct 18, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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