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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
884 Reviews
Call Service Center (405) 787-0433

884 Reviews of Oklahoma City Volkswagen - Service Center

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November 28, 2023

This always gets sent to my mother's email, but it is my Jetta, Rocky is not my usual Service Representative, but he was fantastic, just like everyone I ever come in contact with. They always explain what I More

by Brandon Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail
Report | Print
Nov 28, 2023 -

Oklahoma City Volkswagen responded

Hi Brandon! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 28, 2023

Great service. Wish they would have dried my vehicle after the car wash. Car was left wet and full of spots. More

by lmsacevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Oklahoma City Volkswagen responded

We're glad to know you found our service great, but we apologize for the oversight with your car wash. We always aim for a complete and satisfactory experience so it's disappointing to learn about those spots left on your vehicle. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

November 28, 2023

I always have great service and great hospitality for customers while they wait. Thank you. Service never takes too long. More

by jordinsauerwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 27, 2023

The auto shop guys are the best. I will always come back. They always fly through the door giving me a chest bump, then the other guy rips my car into a 360 double helix in the air. More

by blake.j.higgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail
Report | Print
Nov 28, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know our team at Oklahoma City Volkswagen made your visit a memorable one! It's great that you appreciate their energy and dedication. We look forward to seeing you again for more automotive adventures! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 26, 2023

Rocky stepped in for Jacob and did a fantastic job, did everything I asked for. More

by SCOTTYO1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Nov 28, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Rocky and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 23, 2023

Took a bit long as Volkswagen warranty dept was slow, but ended up costing a lot of money but at least it’s fixed More

by timbo1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail
Report | Print
Nov 24, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 21, 2023

Jacob received my Atlas, advised me of the of the issue and the issue was resolved promptly. More

by PRESTONJAMES5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Nov 22, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Jacob and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 18, 2023

Very professional great people skills a a a a a a a a a a More

by Wmason3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 18, 2023

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by xgirlac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail
Report | Print
Nov 20, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 17, 2023

I appreciate quality service for my Jetta TDIs. Good customer service and courtesy.. Thank You. More

by WAYNE.CRANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
Nov 20, 2023 -

Oklahoma City Volkswagen responded

Wayne, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you appreciated the quality service for your Jetta TDIs at Oklahoma City Volkswagen. Thanks for acknowledging our customer service and courtesy! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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