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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
884 Reviews
Call Service Center (405) 787-0433

884 Reviews of Oklahoma City Volkswagen - Service Center

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December 12, 2023

I was treated fairly well and my service was promptly. However, they didn’t let me know before hand what my car needed until after the oil change. Other than that I felt welcomed, service and waiting area More

by buesoj13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We appreciate your feedback and are glad to know you felt welcomed at Oklahoma City Volkswagen. We'll take note of your comment about communication, as we always strive for improvement. Thanks for choosing us! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 09, 2023

Jacob went out of his way to be helpful. And his manager helped my car get seen sooner. Sadly the VW warranty did not cover the damage at issue, but I can't fault this team as they seemed More

by galen.thorp
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Oklahoma City Volkswagen responded

Galen, We appreciate your understanding and patience throughout this process. It's unfortunate that the warranty didn't cover the damage, but we're glad to know our team was able to assist you as best they could. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

December 09, 2023

Great job by the entire staff. Always a great experience. Why do I have to have 15 words More

by Kbrimokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
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Dec 11, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again next time! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 08, 2023

Awesome as usual. I will continue to use this place. I never have any issues. More

by jesd47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Dec 08, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 07, 2023

Jacob was very helpful and made what would have been a painful experience, painless. Thank you More

by ayanalawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Dec 08, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Jacob and our OKC VW team appreciate your kind feedback! He was happy to provide a seamless experience. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 06, 2023

Another amazing visit! !! Jacob is the man!!! I love Oklahoma VW system of maintenance, scheduling, and website where you can see everything happening with your car is pheno More

by airflores322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Jacob and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 05, 2023

Very easy scheduling and communication throughout my service appointment that took a few days. I was never left guessing and enjoyed walking around the dealership too. More

by lawmacmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Dec 05, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 03, 2023

Great service like Always! Great crew! Will purchase next vehicle from the Volkswagen OKC Dealership More

by thieba24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Dec 05, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 30, 2023

I originally took my car for it’s scheduled maintenance but after a day or so of having it back it started leaking oil all over my driveway, took it back and it turns out the tech did not put in the oil fi More

by ARMADO_PRADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Maritt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Oklahoma City Volkswagen responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by this experience and will make sure the situation gets addressed with our team to ensure it doesn't happen again in the future. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

November 30, 2023

Very professional staff. Well-deserved promotion for Brian and Matt comes across as very polite and courteous. Always a good experience. Navid Chaudry More

by CHAUDRY
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Matt Silvernail
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Dec 05, 2023 -

Oklahoma City Volkswagen responded

Hey Chaudry! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisors Brian, and Matt, and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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