Back

Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
884 Reviews

884 Reviews of Oklahoma City Volkswagen - Service Center

Sort by
January 02, 2024

I value continuity. The Service Adviser and Manager know me and my vehicles. Keep these people! More

by WAYNE.CRANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave, Beauclaire., Brian Smith
Jan 03, 2024 -

Oklahoma City Volkswagen responded

Hey Wayne! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 01, 2024

As a returning customer since 2018, service is always friendly, thorough, and very time efficient. More

by hdnunley6776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Jan 03, 2024 -

Oklahoma City Volkswagen responded

Hi HD Nunley! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 31, 2023

Rocky did a great job communicating my vehicle's mechanical needs. I appreciated the videos to show why they made the suggestions they did. More

by jacqueline9
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Oklahoma City Volkswagen responded

Hey Jacqueline! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Rocky and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 30, 2023

Jacob is always so helpful and quick to answer my texts. Flexible scheduling and always offers courtesy shuttle. More

by jillallisongelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Jan 03, 2024 -

Oklahoma City Volkswagen responded

Hi Jill! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 30, 2023

It was fine. You did what you had to get done and told me it was about 80 bucks to do the maintenance needed More

by jwkovash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 29, 2023

Stay or drop off your car. Shuttle service available.no problems here. Thanks a lot! More

by Helios24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Dec 29, 2023 -

Oklahoma City Volkswagen responded

Thank you so much for taking the time to share your positive experience with us at OKC VW! We're thrilled that your stay or drop-off experience was smooth and that you found our shuttle service convenient. At OKC VW, we strive to make every aspect of your visit hassle-free and enjoyable. It's fantastic to know that you encountered no problems, and we appreciate your kind words. Our team is dedicated to providing exceptional service, and feedback like yours motivates us to continue delivering the best possible experience for our valued customers. If there's anything else we can assist you with or if you have any suggestions for further improvement, please don't hesitate to reach out. We look forward to serving you again in the future. Thanks a lot for choosing OKC VW! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

December 28, 2023

I was able to get an appointment the same day the service was okay that day More

by yardman1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Oklahoma City Volkswagen responded

Thank you for taking the time to share your feedback about your recent service appointment at OKC VW. We're pleased to hear that we could accommodate you with a same-day appointment, and we appreciate you choosing our dealership for your service needs. We're glad the service met your expectations on the day of your appointment. Our team works hard to ensure a positive and efficient experience for our customers, and your feedback is valuable in helping us maintain that standard. If there's anything specific you'd like to share about your service experience or if you have any suggestions for improvement, please don't hesitate to reach out. We're here to assist and enhance your future visits. Thank you for choosing OKC VW, and we look forward to serving you again in the future. Servicing You and Nothing Else! OKC VW Dealership

December 27, 2023

I have been coming here for years and they are always nice and explain your service well and answer all your questions. More

by Jennifer Hillerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Oklahoma City Volkswagen responded

Thank you so much for your continued loyalty to our dealership! We truly appreciate your trust in us over the years and your thoughtful feedback. It's fantastic to hear that our team has consistently provided you with excellent service, taking the time to explain and address your concerns. Customer satisfaction is our top priority, and we're grateful for the opportunity to serve you. Thanks again for being a valued customer. We look forward to continuing to provide exceptional service for many more years. Servicing You and Nothing Else! Your OKC VW Team.

December 27, 2023

We are always very pleased and impressed with the service and care that we receive from Oklahoma City VW! More

by colleenpav6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Dec 29, 2023 -

Oklahoma City Volkswagen responded

Thank you so much for sharing your positive experience with us at Oklahoma City VW! We're delighted to hear that you are always pleased and impressed with the service and care you receive! Our service team at OKC VW appreciates your loyalty! Our team is dedicated to providing top-notch service, and your kind words are gratifying. We appreciate your trust in us and look forward to continuing to exceed your expectations. Thank you for choosing your local Oklahoma City VW; we look forward to serving you again. Servicing You and Nothing Else! Oklahoma City VW Dealership

December 25, 2023

Brian & Jacob took very good care of us! I would highly recommend using OKC VW for any of my maintenance needs. More

by daneauxs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Dec 29, 2023 -

Oklahoma City Volkswagen responded

Thank you for taking the time to share your positive experience with Brian and Jacob at OKC VW! We're thrilled they took excellent care of you during your visit. Your recommendation means a lot to us, and we appreciate your trust in our dealership for your maintenance needs. Our priority is to provide excellent service on your Volkswagen model! We're delighted that our team delivered on that commitment! We understand that earning referrals is essential, and we are happy to earn yours! Thank You! Thanks again for choosing your local OKC VW! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

...
16
...