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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,409 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,409 reviews

May 10, 2024

This was my first visit to the service department. Jacob was great and I’ll be back because of him! More

by 3boymom
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Jacob and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 05, 2024

Service rep was good, broke my car while repairing and took over two weeks to get the part the tech broke. Very inconvenient and unacceptable. More

by james.basford
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Oklahoma City Volkswagen responded

James, thank you for the review. We regret any frustration or inconvenience that occurred throughout your experience and encourage you to reach out directly if there are any outstanding concerns that we can address for you. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our Customer Service Support Team at wecare@okcvw.com. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

May 04, 2024

I had a good visit. Jason and Rocky were very helpful when I had questions. The technician worked very hard to get me on my way. He did a great job on the passenger seat More

by manesselectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
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May 06, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Jason, Rocky & the rest of our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 02, 2024

They have an excellent service, they are all the time in contact with you ir your car need extra things to be approved More

by Adrian De la Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Oklahoma City Volkswagen responded

Adrian, Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you appreciated our constant communication and excellent service at Oklahoma City Volkswagen. Thanks for the positive feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 01, 2024

Great dealership and easy to work with. I would definitely use them on my next car purchase More

by mraba1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Noonan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Our OKC VW team appreciates your kind feedback and looks forward to working with you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 30, 2024

The group at okcvw are always professional and take time to explain and send videos of the work needed More

by brandon.welborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Apr 30, 2024 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know our team at Oklahoma City Volkswagen has been able to provide you with detailed and professional service. Thanks for the positive feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 30, 2024

Service was able to get me in quickly to resolve a recall and service our vehicle. Was taken care of while I was there. More

by nhenry8181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Thanks for the positive feedback! We're glad to know that our team at Oklahoma City Volkswagen was able to assist you promptly and efficiently. Safe travels! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 30, 2024

Jacob, is always professional and provides me with excellent service. He always takes the time to fully explain any findings, or answer my concerns More

by alisapope08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
May 01, 2024 -

Oklahoma City Volkswagen responded

Hi Alisa! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 30, 2024

OKC VW took good care of me during my service. I appreciated their communication and follow up. More

by tabbiburwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
May 01, 2024 -

Oklahoma City Volkswagen responded

Hi Tabbi! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 30, 2024

Always professional and I always feel like they want the best for my car and me as well. More

by betty.hondronastas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
May 01, 2024 -

Oklahoma City Volkswagen responded

Betty, your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team and we look forward to continuing to serve you in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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