Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that you were pleased with our team and the service you received. It's wonderful to know that everything was handled thoroughly and efficiently and that you were able to get in and out quickly. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. We thank you for choosing your original local Volkswagen dealer for your car needs! If you have any more questions or need assistance in the future, please don’t hesitate to reach out Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Wow, four Passats from our dealership? That's fantastic! 🚗💨 We're so grateful for your loyalty over the years and thrilled to hear about your positive experience with Lewis Jones and our team. Thank you for taking the time to share your story! First, we're sorry to hear about your accident, but we're glad everyone's okay. Transitioning from a Passat to a Jetta SEL is a great choice. It's got that sleek, sophisticated style and all the modern features you'd expect, whether cruising down the highway or navigating city streets. The Jetta SEL you've got coming from Texas sounds like it will be a perfect fit for you. It's like waiting for Christmas morning, isn't it? We can't wait for you to get behind the wheel and experience all the bells and whistles firsthand. Plus, knowing you're pleased with your choice makes us even more excited to have been a part of your journey. Lewis Jones and the team here at OKC VW are dedicated to treating every customer like a VIP. We believe in making car buying not just easy but enjoyable. It's all about finding the right vehicle and ensuring you drive away with a smile. Once your Jetta SEL arrives, swing by for a coffee and let us know how you love it. And hey, if you ever decide to switch things up again (maybe back to a Passat if they make a comeback!), you know where to find us. Your satisfaction is our top priority today and every day. Thanks again for choosing OKC VW, Lew Lew. Here's to many more miles of happiness on the road ahead! Servicing You and Noting Else! Your team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Thank you for your fantastic review! We're thrilled you had a great experience at OKC VW. From our customer service and selection to our prices and easy process, we're glad everything exceeded your expectations. We appreciate your kind words and look forward to serving you again. Thank you for supporting your local dealership! Enjoy your new Volkswagen! Servicing You and Nothing Else! Your team at Norman Hyundai

Oklahoma City Volkswagen responded

Thank you for your excellent feedback! We're thrilled to hear that everyone at OKC VW provided exceptional service, getting your vehicle in quickly and completing the work on time. Your satisfaction is our top priority, and we're glad we could meet your expectations. Please don't hesitate to reach out if we can assist you with anything else. We look forward to serving you again in the future! Servicing You and Nothing Else! Your team at OKC VW

Oklahoma City Volkswagen responded

Thank you for sharing your feedback. We apologize for any confusion regarding your recent experience at OKC VW Service. We understand that you called to inquire about tire sizes and did not request a specific tire size for your after-market rims. Our parts department always keeps tires in stock for standard rim sizes, ensuring quick and efficient service. Additionally, we pride ourselves on having the most VW-certified technicians in the state, dedicated to providing top-notch service for all our customers. We regret any inconvenience you faced and would appreciate the opportunity to assist you further. Don't hesitate to get in touch with our service center so we can address your concerns and ensure a satisfactory solution. We look forward to serving you better in the future. Servicing You and Nothing Else! The OKC VW Service Team

Oklahoma City Volkswagen responded

Thank you for providing your feedback. We apologize for any inconvenience you experienced during your visit to OKC VW Service. We would like to clarify a few points regarding your service. Our service department completed the repair within the budget you requested. When your vehicle returned with a new code, it was not the same code that AutoZone identified, as their scan tools do not capture all codes. It's important to note that you still owe an outstanding balance for our services. Our team consists of the most VW-certified technicians in the state, and we are committed to maintaining the highest standards of integrity and service. We value your business and hope to resolve any misunderstandings. Don't hesitate to contact our service department so we can address your concerns and work towards a satisfactory resolution. Servicing You and Nothing Else! The OKC VW Service Team

Oklahoma City Volkswagen responded

Thank you for your feedback! We're glad to hear you were satisfied with the job overall. We apologize for the delay in finishing your oil change and checkup. Your time is important to us, and we will work on improving our efficiency. Thank you for choosing Oklahoma City Volkswagen, and we look forward to serving you again! Servicing You and Nothing Else! Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Thank you for your kind words! We're delighted to hear that you had a good visit as usual. We strive to provide a consistently excellent experience and look forward to ensuring every visit meets your expectations. Thank you for choosing Oklahoma City Volkswagen, and we look forward to serving you again! Servicing You and Nothing Else! Your team at OKCVW

Oklahoma City Volkswagen responded

Thank you for your kind words! We're delighted to hear that you received excellent, thorough service. We're committed to providing easy and fully transparent recommended services, complete with videos and explanations. Your satisfaction is our priority, and we appreciate your feedback. Thanks for choosing us, and we look forward to serving you again! Servicing You and Nothing else! Your Service Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Thank you for sharing your experience with us! We're delighted to hear that Steven Clytus provided great customer service. It's lovely that he sent you a video of the Atlas and had it ready for you upon arrival. We appreciate your feedback and look forward to assisting you again at Oklahoma City Volkswagen! Servicing You and Nothing Else! Your team at OKCVW