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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

August 23, 2023

Hid problems with vehicle just to sale. Wouldn't even offer a solution to fixing the problem after it everything. More

by Lucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Noonan
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Oklahoma City Volkswagen responded

Thank you for reaching out, Lucas. This is certainly not the impression we want to provide to our customers and hope you'll give us the opportunity to resolve any outstanding concerns you may have. Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

Aug 26, 2023 -

Lucas responded

I would like them to take accountability & fix the things that they hid with the vehicle. Also could at least figure out a solution to the problem.

August 18, 2023

EVERYONE at the dealership was EXTREMELY helpful and patient. Will do business with them in the future. More

by lfiesel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Noonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 18, 2023

Seems to be a very disorganized dealership. Sales person was very scatterbrained. Did not give the actual person buy the respect they deserved. Finance person was awesome and very helpful and k More

by hunter21885
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember
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Aug 24, 2023 -

Oklahoma City Volkswagen responded

We're disappointed to read about your experience with our sales team. We strive for professionalism and respect in all interactions, so it's disappointing that we didn't meet those expectations this time around. However, we're glad you found our finance person helpful! We hope to be of assistance in the future. Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

August 18, 2023

Wonderful, Thank-you! I'm on my 7th brand new Volkswagen from this dealership. I have been buying since 2002 Not counting a brand new Mitsubishi Outlander back in 2010. More

by NCOWAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Dean/ Sales Dept. 5 stars/ Dave Beauclaire 5 stars., Brian Smith, Matt Silvernail
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Aug 18, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 18, 2023

good service, but i don't think we should be required to write 15 words................................................... More

by dawndeckmanmoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Oklahoma City Volkswagen responded

Dawn, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Thanks for your feedback! We're glad to know you found our service at Oklahoma City Volkswagen good. We appreciate having you in the OKCVW family and look forward to seeing you next time. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 17, 2023

Agreeable, the wait was reasonable, my considerations where kept in mind in the maintenance decision. More

by bartosj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
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Aug 21, 2023 -

Oklahoma City Volkswagen responded

Bartosj, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know your experience at Oklahoma City Volkswagen was agreeable and that our team took good care of you. We appreciate the feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 15, 2023

Great service, Rocky was very helpful and knowledgeable about the service and what was needed and recommended. I was given a ride to home due to a previous appointment and was also picked up. Great ser More

by ojmorales1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Noonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky
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Aug 16, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 13, 2023

Good customer service. Easy check in/out. Good coupons and they didn’t try to say there was more wrong with my car than there actually was, so that was nice. More

by shauna.coppock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
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Aug 14, 2023 -

Oklahoma City Volkswagen responded

Shauna, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you had a positive experience with our team at Oklahoma City Volkswagen. We always aim for transparency and ease in our service process. Thanks for your feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 11, 2023

Kyle was excellent as was kyle. my only complaint is with the business dept. slow pay. More

by sdj5233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kayle vanmeter, Matt Silvernail
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Aug 14, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 10, 2023

Matt is a true professional! He always takes the time to ensure that I totally understand my vehicle needs, repair costs, and any available options. I trust Matt and his team wit More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Matt Silvernail
Report | Print
Aug 14, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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