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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

August 31, 2023

Bought a car that in my opinion had major issues covered up by resetting fault codes until the car could be sold. No inspection of the vehicle was done and if it was nothing was fixed. Will never buy a used More

by jaysanderson45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ethan Davis
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Sep 01, 2023 -

Oklahoma City Volkswagen responded

It's disappointing to learn about your experience. We take our customer feedback seriously and we want you to know that it's never our intention to inconvenience you. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

August 30, 2023

The whole staff made me feel welcome an important, amazing! I would definitely recommend them and if I’m ever in the hunting for a new vehicle, I will be returning to them! More

by HETLEVIAJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know full name but I believe it was Jace.
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Aug 31, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SALES Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 25, 2023

Fantastic Service! Great Communication! Will be back again! Brian’s team is an amazing team! More

by AMANDARARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail, Kevin Lindsay
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Aug 25, 2023 -

Oklahoma City Volkswagen responded

Amanda, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brain and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 25, 2023

This was an awesome experience, very personable service employee. They fixed the issue promptly and with good customer service. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Oklahoma City Volkswagen responded

Jordan, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know your experience at Oklahoma City Volkswagen was awesome and efficient. We appreciate the positive feedback about our service team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 24, 2023

Jacob in service was phenomenal. He went out of his way to help and keep cost down for a whole emissions system replaced and figuring out why engine light kept coming in after a repa More

by michellejoec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

Oklahoma City Volkswagen responded

Hey Michelle! Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Jacob and our OKC VW team appreciate your kind feedback! Jacob was happy to assist you. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 24, 2023

Service sometimes takes a little bit to get to your car, but this time they got my car looked at very fast! More

by meagan barr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Matt Silvernail
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Aug 24, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 23, 2023

The service dept at OKC VW is excellent. They have experience techs and are always upfront with pricing. Probably one of the better dealer service departments I have used. More

by klososky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Stan Halcarz
Report | Print
Aug 25, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Honesty and transparency are essential; we appreciate your kind words about our department! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 23, 2023

Great customer service as always. Quick and they washed my car. Like the text with videos to see why they are recommending services More

by mbbsec2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail, Kevin Lindsay
Report | Print
Aug 25, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! We're glad to hear that the text/video feature for recommended services has been helpful. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 23, 2023

The service dept at OKC VW continues to impress with their professionalism, experience, and timeliness! More

by Antoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Oklahoma City Volkswagen responded

Hey Antoine! Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Thank you for your kind review. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 23, 2023

Great service, always quick to answer any questions that I might have. Have been going for 5 years and won’t take my car anywhere elsw More

by whiteley87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Aug 24, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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