Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,411 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
Contact Dealership
View Awards

4710 NW 39th St

Oklahoma City, OK

73122

Directions

By Type

Showing 1,411 reviews

September 06, 2023

I do not want to write anything. Take the 5 star rating and chalk the win. More

by timschoelen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wilkins
Report | Print
Sep 07, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 06, 2023

The staff are very friendly and helpful. They let me take the vehicle I was looking at for a test drive to lunch and back. They are a family friendly place and work hard to meet your needs. More

by TT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Davis
Report | Print
Sep 07, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SALES Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 01, 2023

they were really nice, answered all my questions and was good on communicating the status of my car. Thank you all! More

by raymarie2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Silvernail
Report | Print
Sep 01, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 01, 2023

Got the job done and stayed in touch with me the entire time. And that’s what matters to me. More

by sbbracklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Oklahoma City Volkswagen responded

We appreciate your kind words here at Oklahoma City Volkswagen. We understand that communication is important and are so happy to make this a positive experience. We hope you'll reach out if you have any concerns to share with us and hope to provide five-star care next time. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

August 31, 2023

Reason I removed 1 star took far too long to change oil and rotate tires. More

by stytgat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Oklahoma City Volkswagen responded

We’re sorry to hear about any miscommunication regarding the coupon! Your satisfaction is our top priority, and we want to make it right. Please screenshot this response and enjoy 15% off your next visit as a token of our appreciation for bringing this to our attention. Thank you for your understanding, and we look forward to serving you again!

Aug 30, 2024 -

stytgat responded

I understand and respect your rules on coupons. However, when i offered to take the coupon back and go to Fowler (even though i have always used their coupons at your dealership) is when Rocky insisted "he would take care of me". Then when i get the bill I'm advised he would not accept it. I call that bait and switch. I'm 77 and on a limited income and I feel very violated. He was given the opportunity to refuse the coupon and he did not!

Aug 30, 2024 -

Oklahoma City Volkswagen responded

We’re sorry to hear about any miscommunication regarding the coupon! Your satisfaction is our top priority, and we want to make it right. Please screenshot this response and enjoy 15% off your next visit as a token of our appreciation for bringing this to our attention. Thank you for your understanding, and we look forward to serving you again!

August 31, 2023

Robert and everyone was amazing. Wven thought the golf needed some repairs before going home. Will buy again! More

by HEATHER0902000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wilkins
Report | Print
Sep 01, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Robert & our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 31, 2023

The service was done in a timely manner, and my advisor was sure to keep me updated. More

by m.kay0109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 31, 2023

Everything went well. Just in for an oil change and the service was good and the coffee was hot. More

by swells222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Sep 01, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 31, 2023

Bought a car that in my opinion had major issues covered up by resetting fault codes until the car could be sold. No inspection of the vehicle was done and if it was nothing was fixed. Will never buy a used More

by jaysanderson45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ethan Davis
Report | Print
Sep 01, 2023 -

Oklahoma City Volkswagen responded

It's disappointing to learn about your experience. We take our customer feedback seriously and we want you to know that it's never our intention to inconvenience you. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

August 30, 2023

The whole staff made me feel welcome an important, amazing! I would definitely recommend them and if I’m ever in the hunting for a new vehicle, I will be returning to them! More

by HETLEVIAJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know full name but I believe it was Jace.
Report | Print
Aug 31, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SALES Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

1
...
35
36
37
...
142