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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

September 20, 2023

Jacob and Brian are awesome. They always make sure your happy with everything before leaving. More

by carlosv1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
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Sep 21, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisors Jacob and Brian appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 20, 2023

The service department was quite helpful. We had the TDI timing belt changed at a different location than this Volkswagen. During that service apparently the service technician caused a sen More

by Palo
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
Sep 21, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 20, 2023

Jacob was very good about keeping me up to date with the status of my vehicle. I am definitely satisfied with how they handled this particular situation, and were very thorough with repairs. More

by devan.golas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Sep 21, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 18, 2023

Would highly recommend. They have went above and beyond to make me happy. Would definitely recommend More

by matthazleton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Van Meter
Report | Print
Sep 21, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 18, 2023

I was traveling across the country and had an on going problem with the car. I asked them to install a sensor at my request. They weren't able to do this under warranty as it would require diagnostics. More

by frank_serna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail
Report | Print
Sep 21, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 17, 2023

Kyle was an amazing salesman. The dealership was clean. Everyone was really nice. Made shopping for a car super easy. More

by SMASHLEIGHPITTSER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Van Meter
Report | Print
Sep 21, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SALES Team! Your Advisor Kyle and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 16, 2023

The process up front was good but things shifted when we got into finance. The numbers were moved around and not explained properly. Costs were moved around into the price of the car as opposed to showing s More

by William Avalos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ethan Davis
Report | Print
Sep 18, 2023 -

Oklahoma City Volkswagen responded

William, I'm sorry to read about your experience. We strive for transparency in all our transactions and it's concerning that you felt this was not the case during your visit. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

Oct 05, 2023 -

William Avalos responded

Update as of 10/5/2023: my wife spoke to the finance manager as we are looking to get updates on where our refund is at and we were told 8-12 weeks. Keep in mind we purchased on 8/12. The issue that I have with this experience is the lack of communication and response rate. We have sent emails with no responses and now it feels like we are just getting the runaround. If your not constantly calling then you won’t get a call back.

September 16, 2023

Jacob always makes sure that all of my issues get fixed the first time. The service people are all very skilled and I have had no issues I have had to return for. More

by VIBURGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail
Report | Print
Sep 21, 2023 -

Oklahoma City Volkswagen responded

Hey Viburgin! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Your Advisor Jacob and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 16, 2023

Great customer service! It did not take too long to complete my service and I appreciated that. More

by kmlong85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Sep 21, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 14, 2023

Good schedule, easy to get in, easy to work with, appreciate them cleaning the car More

by darryl.bush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Sep 14, 2023 -

Oklahoma City Volkswagen responded

Hey Darryl! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Safe travels! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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