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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,411 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,411 reviews

September 26, 2023

The staff were rude. They misdiagnosed my vehicle. There was no discount given despite the fact that there were specials running that I asked to be applied. They sent me More

by sabrinasorenson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Oklahoma City Volkswagen responded

We're disappointed to hear about your experience, Sabrina. It's our goal to provide excellent customer service and accurate diagnostics, so it's concerning that we didn't meet those expectations during your visit. We hope there is an opportunity in the near future to discuss this with you to find the best possible resolution. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

September 26, 2023

Had a great experience. No complaints and all the service was completed in a timely manner. More

by TXS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail
Report | Print
Sep 27, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Safe travels! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 26, 2023

I love the guys at OKC Volkswagen, but I did wait a very long time on my car this time which was unusual. More

by amberdorrray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Sep 27, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 22, 2023

Super nice guy, didn’t feel pressured. Overall happy with the experience and love the new car. More

by DRUMBUM343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Noonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Wilkins, Ethan Davis, Kyle Van Meter
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Sep 25, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SALES Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 21, 2023

Rocky did an amazing job getting my sunroof fixed. It was done in one day. More

by kadieramsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail
Report | Print
Sep 21, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 21, 2023

The sales person was awesome and straight up. I like honesty and no pressure. I'm more likely to walk away even if it's a great deal. More

by shailiekat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Oklahoma City Volkswagen responded

Hey Shailie! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SALES Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Sep 25, 2023 -

shailiekat responded

We are still waiting the seat covers for the car though. The sales rep said about a month ago so we were waiting. The only thing I could wish for is paint correction vial.

September 21, 2023

Lewis was knowledgeable, professional and easy to work with. Excellent car buying experience. Top notch team I look forward to working with again. More

by j.luke.dixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Jones
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Sep 22, 2023 -

Oklahoma City Volkswagen responded

Hey Luke! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your representative Lewis and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 20, 2023

As always, Oklahoma City Volkswagen service advisors provided excellent customer service in a very efficient manner. More

by ANDY.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 20, 2023

Jacob and Brian are awesome. They always make sure your happy with everything before leaving. More

by carlosv1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Sep 21, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisors Jacob and Brian appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

September 20, 2023

The service department was quite helpful. We had the TDI timing belt changed at a different location than this Volkswagen. During that service apparently the service technician caused a sen More

by Palo
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
Sep 21, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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