Oklahoma City Volkswagen

They fixed the issue the same day and immediately knew what was wrong. I didn't feel like they were trying to do heavy upsales. what was wrong. I didn't feel like they were trying to do heavy upsales. More

Great team. Brian always takes great care of us. We really look forward to work with OKC VW. Brian always takes great care of us. We really look forward to work with OKC VW. More

Easy to schedule service appointment, courteous staff, was offered a ride if I needed during scheduling, not too long wait time was offered a ride if I needed during scheduling, not too long wait time More

The whole process was very smooth! Robert was extremely helpful in finding me my new Jetta! Robert was extremely helpful in finding me my new Jetta! More

Came in to get an alignment. Car did not drive straight still at even 25mph when I left which is fine because that means it wasn’t the alignment causing it to drive crooked. Anyw Car did not drive straight still at even 25mph when I left which is fine because that means it wasn’t the alignment causing it to drive crooked. Anyway, a test drive was done by an associate before I left after they finished the alignment. So how could I be happy with getting I. My car and finding out that not one single problem was solved, and the guy that test drove it, not Matt, nor the other associate that helped me while Matt was at lunch did anything but take my money and let me leave. The work they did was correct, but the fact that nothing was actually fixed and I was told nothing but the amount to pay and given my keys back is ridiculous. So I had to turn around and go back just to get shown the printed out sheets from the alignment machine and given an explanation which should have happened when I was originally there. I waited over 2 and a half hours there, to get nothing fixed, to not be told that nothing was fixed, and also the shuttle never showed up so I was not able to leave in the 3 hours I was there. Limbo mode or something. Terrible experience. 1 star. Will never come back. I was very interested in getting a 2023 Tiguan from you all as well at the time. Hard pass. More

Great job by everyone at okcvw only place I take my vehicle for service. Fifteen vehicle for service. Fifteen More

Very informative about what is going on with service of ur car which help to know what ur car need to have work on and how much it will cost so can say if you want the service done or not enjoy the lounge ur car which help to know what ur car need to have work on and how much it will cost so can say if you want the service done or not enjoy the lounge and the coffee bar service is great i’ll so happy they went on the extra mile and wash my car a great group of workers More

They were friendly, efficient and very helpful. I never felt pressured to buy and they answered all of my questions. Typically when I got into a dealership, they always want to speak to my husband, I never felt pressured to buy and they answered all of my questions. Typically when I got into a dealership, they always want to speak to my husband, but not here. They knew who the buyer was - me - and always approached me with everything. More

Overall, I had a very positive experience having my vehicle serviced at Oklahoma City Volkswagen. My service representative, Rocky, was informative and even saved me quite a bit of money by working wit vehicle serviced at Oklahoma City Volkswagen. My service representative, Rocky, was informative and even saved me quite a bit of money by working with me and tailoring a solution for my needs. More

The team do their best to provide excellent service and take care of important details. take care of important details. More