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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

October 28, 2023

I don’t appreciate waiting 3 hours for just getting new tires, scheduling online and receiving email confirmation but it wasn’t in your system, and you guys ended up hiking up the labor cost so I didn’t re More

by michellepelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky Padilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Oklahoma City Volkswagen responded

Michelle, We're disappointed to learn about your experience with the tire service and scheduling. We aim for efficiency and transparency in our pricing so it's disappointing to know we may have fallen short this time. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

October 27, 2023

Got in for service the same day. Performed what was required and made a warranty repair in a very timely manner. I was escorted to my car and everything was explained to me completel More

by raumann47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 27, 2023

The right products and services at an economic level. I intend on spreading the word More

by e.spaeth45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 26, 2023

Super Services with great supervision. It can be revomended fór every body. Thanks fór inovations. More

by miro.kovacik17
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Rex, Marwan Shahin
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Oct 26, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 26, 2023

Matt is always the best at giving me honest advice with a timely service. He is very helpful in acquiring quotes. And setting up shuttle service to get to work on time. Love the experience at OKC Volkswagen More

by azurekatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
Oct 26, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Matt and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 26, 2023

A long wait! A light bulb that needed replacing was not replaced! I was told you do not have it in stock! More

by DLINDAMOOD
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Rocky Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
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Oct 27, 2023 -

Oklahoma City Volkswagen responded

We're sorry to learn about the long wait and that we didn't have the light bulb you needed in stock. We strive for efficiency and complete satisfaction, so this feedback is important to us. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

October 25, 2023

Everyone at the dealership was extremely helpful and enjoyable to work with, I would definitely recommend them to anyone. More

by Heltcel2582
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marwan Shahin
Report | Print
Oct 25, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review and recommendation! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 24, 2023

The service staff @ OKC VW do their best to provide quality customer service. I appreciate them all! More

by WAYNE.CRANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Wayne, we're glad to know our service staff at Oklahoma City Volkswagen met your expectations. Thanks for the appreciation and positive review! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 21, 2023

Found the issue and fixed it no difficulty. Excellent experience just waiting for all parts for DSG service More

by timbo1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
Oct 23, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know that our team at Oklahoma City Volkswagen was able to identify and fix the issue efficiently. We appreciate your patience as we gather all the parts for DSG service. Thanks for sharing your experience! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

October 20, 2023

Quick service and friendly staff. Was in and out even with a late appointment made. More

by philvangordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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