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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,412 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,412 reviews

December 15, 2023

I expected to have to leave my car for multiple days, they said up to 10, but the immediately necessary repairs were completed within a day. I appreciate their shuttle service to and from my office so I More

by aprclissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! We understand how important it is not to miss a day of work, so we're happy you found our shuttle service helpful! Safe travels! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 15, 2023

Made buying my new Tiguan easy and very fast. Robert was great to work with and didn't pressure us. Would recommend. More

by ptlfarm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Wilkins
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Dec 18, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 14, 2023

I got a water pump, timing belt, and thermostat replacement, as well as an oil change because oil was leaking from my drain plug. The main concern is when I picked up my car, the check engine light More

by julialgilstrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Oklahoma City Volkswagen responded

We're truly sorry to hear about your experience. We aim to ensure all vehicles leave in better condition than when they arrived, and it sounds like we missed the mark here. We take this feedback seriously. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

December 14, 2023

Great experience, we have purchased 5 vehicles from here. Will buy future vehicles from here. More

by MARKEWOLF34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Beauclaire, Brian Smith
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Dec 15, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 13, 2023

Fast and professional service. Good recommendations of services to anticipate with the next maintenance. Good advice on what’s a priority and what is not for those affected by toda More

by Klaudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Dec 13, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again next time! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 13, 2023

The sales department was amazing! The sales manager was willing to do negotiate over the phone since we live an hour away. They stayed late to finish our transaction when a road closu More

by kallee.ray1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Our OKC VW team appreciates your kind feedback and looks forward to working with you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 12, 2023

I was treated fairly well and my service was promptly. However, they didn’t let me know before hand what my car needed until after the oil change. Other than that I felt welcomed, service and waiting area More

by buesoj13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We appreciate your feedback and are glad to know you felt welcomed at Oklahoma City Volkswagen. We'll take note of your comment about communication, as we always strive for improvement. Thanks for choosing us! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 12, 2023

Our Experience there was Awesome! ! Great Customer Service and very Professional!! Can't wait untill we need another car so we can go back and do it again!! Katrina Tallant was the won More

by tzinzioreyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrina Tallant Was Amazing!! 10 Stars!!
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Dec 13, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Katrina & our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 09, 2023

Jacob went out of his way to be helpful. And his manager helped my car get seen sooner. Sadly the VW warranty did not cover the damage at issue, but I can't fault this team as they seemed More

by galen.thorp
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Oklahoma City Volkswagen responded

Galen, We appreciate your understanding and patience throughout this process. It's unfortunate that the warranty didn't cover the damage, but we're glad to know our team was able to assist you as best they could. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

December 09, 2023

Great job by the entire staff. Always a great experience. Why do I have to have 15 words More

by Kbrimokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Report | Print
Dec 11, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again next time! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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