Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Kayleigh, We are sorry to hear about your experience. We apologize that the car of your interest required additional recall completions. The OEM announces new recalls, and they control the amount of batteries we can get in a month for this specific ID.4 recall. We apologize for the unpleasant interaction you had with our finance team. We appreciate your kind words for Jordan, though. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please get in touch with our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Thank you for sharing your feedback about your recent experience with Katie at our OKC VW dealership. We appreciate your honesty and apologize for any inconvenience you may have experienced during the buying process. We strive to provide a seamless and efficient purchasing experience for our customers, and it's disheartening to hear that your experience did not meet our usual standards. We understand the importance of timely and straightforward transactions and regret any frustration caused by the perceived delay. Once again, thank you for your business! Our OKC VW team will continue to improve! Happy Holidays! Servicing You and Nothing Else. Your team at OKC VW.

Oklahoma City Volkswagen responded

We Thank you so much for sharing your positive experience with our dealership in Oklahoma City! We're thrilled that our team has consistently provided excellent care for your car since the day you took it off the lot. We offer top-notch customer service and support at OKC VW to ensure a seamless ownership experience. Our team is grateful for your continued loyalty! Our commitment is to maintain the highest standards in our products and services, and it's gratifying to know that our efforts have positively impacted your satisfaction. Should you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your trust in us and look forward to continuing to meet your automotive needs. Safe travels, Servicing You and Nothing Else! Your team at OKC VW

Oklahoma City Volkswagen responded

Hello Dennis, Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced. We take reports of damage seriously and want to assure you that your concerns are a top priority for us. We regret that your car sustained damage while in our shop for a recall, and we understand the frustration that can arise from such incidents. We are all humans and make mistakes sometimes. Our goal is provide you with top customer satisfaction. Our team thanks you for speaking to us on the phone and providing picture. Your service advisor will notify you when the part has arrived for repair. It is our commitment to provide exceptional service, and incidents like these are not reflective of the standard we aim to uphold at OKC VW. Once again, we apologize for any inconvenience caused, and we appreciate your understanding. If you have any additional details or concerns, please feel free to reach out to us directly so that we can address them promptly. Thank you for your patience and for giving us the opportunity to resolve this matter. Servicing You and Nothing Else! Your Serivce Team at OKC VW

Oklahoma City Volkswagen responded

Hey fernando! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor Katie and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Hey Laurie, it's great to know that Marcus was able to provide you with an excellent purchase experience at Herb Chambers MINI of Boston. Thank you for choosing us! Enjoy your new Mini!

Oklahoma City Volkswagen responded

Hi Bailee! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! We understand how important it is not to miss a day of work, so we're happy you found our shuttle service helpful! Safe travels! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen