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Oklahoma City Volkswagen

Oklahoma City, OK

4.5
1,409 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,409 reviews

January 31, 2024

Quick turnout. Honest assessment of what was needed at the time. Easy to schedule and convenient. Your tech was busy but didn’t rush me More

by david.zink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Jan 31, 2024 -

Oklahoma City Volkswagen responded

Hi David! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 31, 2024

Took a while to get my car fully inspected and serviced but other than that was very happy. More

by a.m.jones0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Feb 01, 2024 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 30, 2024

Checked squeaky front brakes. Pads still good. Thanks for the honesty. Notified me that tread depth on front tires lower than should be for only having 10k mikes on them. I’ll be More

by jerryguillot72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jan 30, 2024 -

Oklahoma City Volkswagen responded

Hi Jerry! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 27, 2024

Excellent service. Staff were pleasant and accommodating. Stayed and waited comfortably for the service to be done. More

by mfspangilinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 27, 2024

Always love taking my Beetle to OKCVW for service, they take great care of her and me! More

by GANDZWILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Jan 29, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 27, 2024

Jacob in the service department is always super nice and easy to work with. The overall experience getting our cars services at OKC VW has always been great and significantly better than other area VW deale More

by klososky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Jacob and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 27, 2024

had my car for 2 weeks and ended up fixing something that wasn’t even the issue. got home and it broke down the next day again and tells me that they “forgot to reprogram my key to my vehicle” and proceeds t More

by Balynnsands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Oklahoma City Volkswagen responded

Thank you for reaching out. We sincerely apologize for your frustration and invite you to contact our team directly so we can make sure these concerns get properly addressed for you. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our Customer Service Support Team at wecare@okcvw.com. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

January 26, 2024

It was a great experience as usual. The communication is always great and the service was quick. More

by campbell.jme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Oklahoma City Volkswagen responded

We are thrilled to hear about your positive experience at OKC Volkswagen! Thank you for taking the time to share your feedback with us. Your satisfaction is our top priority, and we are delighted that our team's efforts contributed to another great visit. It's fantastic to know that you found our communication to be excellent and that our service met your expectations in terms of efficiency. Providing quick and reliable service is something we take pride in, and your feedback reinforces our commitment to delivering an exceptional customer experience. Our team at OKC Volkswagen appreciates your continued trust and loyalty. If you enjoyed anything specific during your recent visit or have any suggestions on how we can further enhance our services, please feel free to share. We look forward to serving you again and continuing to provide you with top-notch service and communication. Thank you for choosing OKC Volkswagen! Safe travels, Servicing You and Nothing Else! OKC Volkswagen

January 26, 2024

Very quick. They drove me to an appointment and picked me back up. I was very thankful. More

by cbricker5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Jan 26, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 26, 2024

Everyone was friendly, professional, and efficient. And they offered a much better rate on financing than my bank. More

by Tiguan4life
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Noonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Wilkins, Marwan Shahin, Katie Tallant
Jan 29, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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