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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

March 13, 2024

Jacob was very nice and helpful. The service was fast too while I waited. My Atlas was nicely washed and cleaned before returning it to me. More

by richardcogden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Oklahoma City Volkswagen responded

Hi Richard! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 13, 2024

This dealership goes the extra mile to ensure you are taken care of. Highly impressive . More

by VerySelective
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Noonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny, Robert Wilkins, Kenneth Dusang
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Mar 13, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 06, 2024

Great customer service. I appreciate the customer service and staff are polite and helpful. Thank you More

by montoya_williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
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Mar 07, 2024 -

Oklahoma City Volkswagen responded

Hi Montoya! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 05, 2024

Communication was not great. We made an “appointment” online to bring my car in the next day to be looked at for engine issues. Not sure what the actual appointment part was for. More

by kab91delta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who was responsible for what
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Mar 05, 2024 -

Oklahoma City Volkswagen responded

We are disappointed to read about your experience. We'd like to learn more about what happened here and see how we can improve moving forward. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our Customer Service Support Team at wecare@okcvw.com. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

March 05, 2024

Quick and easy. Staff are very good at what they do......Like the car wash too very nice. More

by boxermok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Noonan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Dusang
Report | Print
Mar 05, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 03, 2024

He was cordial and very nice and receptive. Answered my questions and concerns. Friendly staff More

by herrerar27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 02, 2024

Very easy and professional to work with. Everything went smoothly. Would buy a car from them again. More

by jsewell55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Noonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Oklahoma City Volkswagen responded

Hi J S Ewell! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 02, 2024

Took 3 weeks to get my car back I had the firmware updated on the diesel TDI now my remote start doesn't work Also had radiator flush ended up the light coming on the way home had to go to a Walmart a More

by 2mello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky Padilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Oklahoma City Volkswagen responded

We're disappointed to hear about the issues you've experienced. This is not the level of care we aim for and we appreciate your feedback. We will share this with our team and hope to provide a five-star experience to you in the future. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our Customer Service Support Team at wecare@okcvw.com. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

March 01, 2024

The whole team puts the customer first. I will refer my friends to check them out. More

by paulbeaton99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Noonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
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Mar 01, 2024 -

Oklahoma City Volkswagen responded

Paul, Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 28, 2024

Fast and professional. They will help you get the vehicle you want. Great place to buy a vehicle. More

by andykyle0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Dusang
Report | Print
Feb 28, 2024 -

Oklahoma City Volkswagen responded

Hi Andy! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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