Oakbrook Toyota In Westmont

A great car buying experience from the start for my wife and I when we stopped at Oakbrook Toyota. All three personnel we delt with were very professional and met our expectations. They have a great staff and I when we stopped at Oakbrook Toyota. All three personnel we delt with were very professional and met our expectations. They have a great staff and look forward to working with them in the future. Bob worked with us and Cesar ensured that he would find the make, model and color of the car with all the options we were hoping to find. Do your homework and research as much as you can before walking in to test drive the vehicle you may want. The staff at Oakbrook Toyota is more than willing to work with you and as they have demonstarted to us, they really want your business. Thanks to all for a great car and price. More

The experience of purchasing a 2011 Camry was top notch. Our salesman, Tony Cambio, has excellent people skills. It was obvious he had listened carefully to our discussion of what we were looking for. Que Our salesman, Tony Cambio, has excellent people skills. It was obvious he had listened carefully to our discussion of what we were looking for. Questions we asked were answered and the auto features were described. We felt no sales pressure that can be a negative experience. Tony was mentoring Antonio Z. who also made a very favorable impression in his willingness to be of assistance to us and his mentor. We did not make a purchase on the first visit but, we test drove a vehicle with the features we wanted and were quoted a purchase price. We felt the price we were quoted was fair and we returned to purchase the auto on the next business day. We are are very pleased with our purchase and the professionalism of the staff at Oakbrook Toyota. Joe Verlotta did a good job of orienting us to the technical features (navigation, radio, phone, etc) of the car. More

My experience in the westmont oakbrook toyota was really good. The employees there bring a sign of comfort. They start off with a smile and hand shakes. Our sale person is John Duca. He was very patient and good. The employees there bring a sign of comfort. They start off with a smile and hand shakes. Our sale person is John Duca. He was very patient and he answer your question with no hesitation along with honesty. While we were thinking, he show his opinions as well. Thank you John for your help! Cesar Meraz help us out with the price that we were struggling on. He gave us many options and also his opinion. Thank you Cesar Meraz! Your options led to many open doors for us to walk in. We are grateful for that. Greg Zay is a very knowledgeable person. He open some also listen to our opinion and open some options. He show us where to sign and that made the process quicker and easier. He explain what are the options and what he recommends on the options. Thank you for the help! Overall, if you were to buy a toyota, I would highly recommend this dealership. You won't regret on this decision. Again, you would feel really comfortable and very relax with no pressure at all. I just good deal on a car and its all thanks to Cesar, Greg,and John. I guarantee that you will have a good experience if you go to this dealership,guarantee!!! Jimmy Li Chicago,IL More

I purchased a new toyota highlander last night and it was truly my best experience in buying a car . I highly recommend the staff at Oakbrook Toyota . Joe Glorioso was our sales rep and he made the whole thi truly my best experience in buying a car . I highly recommend the staff at Oakbrook Toyota . Joe Glorioso was our sales rep and he made the whole thing easy , the manager came by not to sell but to say he welcomed our business and and made us feel comfortable . Joe Veriotta the delivery specialist explained all the cars functions and answered all our questions . I can't say enough , go see Joe ! More

My experience at Oakbrook Toyota in Westmont was very pleasurable from beginning to end. Jackie was very friendly and not "pushy" at all. She was very patient with my indecisiveness! Cesar was great. pleasurable from beginning to end. Jackie was very friendly and not "pushy" at all. She was very patient with my indecisiveness! Cesar was great. He worked with me to find a car that fit my budget without compromising features I wanted. Bob in financing was amazing. He was able to get me a finance rate that I never thought I would qualify for. Overall, the experience was wonderful. I highly recommend this dealership! More

Disappointing experience. Arrived at the dealership with a very specific model and extra that I wanted to purchase (Toyota camry with sunroof -period - no other extras) Surprise!!! The very one that I was a very specific model and extra that I wanted to purchase (Toyota camry with sunroof -period - no other extras) Surprise!!! The very one that I was looking for had JUST arrived - the salesman had to go to a different lot to get it for me it was sooooo new! He thought it was the only one that they had that met my specifications. I took it for a test drive and noticed a rattle. Told him I did not want to purchase that one. He was not sure they had any others that did not have more bells and whistles. Tried test driving some cars that were more equipped just to see if there was a rattle. He went to look for another car that met my wishes. His manager didn't think they had any others, BUT he was such a super salesman that he just happened to find another one that even the manager didn't know about. By the way, the first car with the rattle - that was just brand new, arriving straight off the truck minutes before we got there had 120 miles on it- all the others that we test drove had less than 20. I was stupid enough to think that perhaps this car salesman was not the typical type that make car buying experiences so unpleasant. I was wrong again. Some things were positive about the experience, however (I did end up buying the car he finally brought to us). I felt that the employees at the dealership worked well together as a team and it was not a high pressure experience. I felt the negotiating process was fair and smooth and that we were given good education about the features of the car.The toyota dealership was Oakbrook Toyota and the salesman was John Cheung. Certainly not an above average experience - unfortunately another typical car buying experience More

On Monday I called Oakbrook Toyota to find out if a used Hylander Hybrid was still available that I had seen on Autotrader over the weekend was still available for purchase. Abe answered and told me that it Hylander Hybrid was still available that I had seen on Autotrader over the weekend was still available for purchase. Abe answered and told me that it was and would I be interested in seeing it. I decided to to see the car. When I arrived Abe was there with a huge smile and a friendly greeting. Before we went on the test drive he showed all the features and patiently answered my questions about how a hybrid works. I closely examined the car and found it to be in excellent condition. Next came the negotiating part. Having purchased many cars in my life I was fully prepared to walk out the door if I felt I was being pressured, or being lied to, or treated unfairly. I was pleasantly surprised when the negotiations went smoothly and believe it or not was a pleasant experience because of the respectful way I was treated by Abe. When we agreed upon the price then Abe asked if I was trading in a car. Usually a sales person will ask early if you're trading and one is never sure how much you're getting for the trade in while you're negotiating. I found this to be a much fairer way to deal. A fair price I felt was agreed upon. Yesterday I picked up the car. The car was actually for my daughter who lives in Southern Illinois who brought in her car to trade since who was unable to find a used Highlander there. Everything went smooth until we got home and found it was missing a cup holder divider and we couldn't get the rear middle seat belt to lock. I called Abe who apologized and asked if I didn't mind if he could stop at my house on his way home to put in a cup holder divider and look at the seat belt. He arrived on time and quickly put in the divider and explained the correct way to use the rear seat belts. The problem was not with the car, but my incorrect connection attempts. After a few minutes of talking about the car, the demise of the Cubs, and golf Abe was on his way. Lastly tonight I got a call from Abe. He knew my daughter was driving home with the car today. He wanted to know how the car was and if she had arrived safely. Abe is more than a salesman he;s a caring person. Anyone looking for a Toyota and want to to have a great experience with a sales person. Go to Oakbrook Toyota and ask for Abe. Be sure to ask him how is golf game is. More

Our sales person's name is Doug. He is very patient and very friendly toward his customer. We are struggling for choose different vehicles and he is always there, no complain. He is also very knowledgeable very friendly toward his customer. We are struggling for choose different vehicles and he is always there, no complain. He is also very knowledgeable and include Toyota discount in our sale. Our experience is a very good one Doug. More

Great "no-hassle" sales process focusing on our needs/requirements.The pricing was very competitive for both the new vehicle and the trade-in. The dealership has a large selection of vehicles, allo needs/requirements.The pricing was very competitive for both the new vehicle and the trade-in. The dealership has a large selection of vehicles, allowing us to find our preferred color and options packages. More

I can't begin to say how pleased my wife and I were with our overall car buying experience with Oakbrook Toyota. From the moment we arrived, Keith Stadwick gave us just the right amount of attention…we wer our overall car buying experience with Oakbrook Toyota. From the moment we arrived, Keith Stadwick gave us just the right amount of attention…we were never rushed or pressured into making a decision. Keith was very accommodating with all of our requests to look at and drive multiple cars throughout the day. When we weren’t able to find the exact combination of exterior color and features that we wanted on the lot, Alex Syed (General Manager) jumped in and saved the day. Alex was able to locate and deliver the exact car my wife was looking for – his level of engagement and commitment to our satisfaction has made loyal customers of us going forward. Even the financing was a great experience - Bob Burke was very pleasant and the entire process was streamlined and efficient. In closing, I will highly recommend Oakbrook Toyota to all of my friends and family when they are in the market for a new or used car. To Alex, Keith, Bob and the entire Oakbrook Toyota team, my wife and I would like to say THANK YOU again for all your help – it was very much appreciated! More