Oakbrook Toyota In Westmont

Let me start by saying that I had visited 8 dealers prior to purchasing our new 2011 Toyota Highlander. I went as far as Michigan City, IN looking for the best price and people that I can build a relationsh to purchasing our new 2011 Toyota Highlander. I went as far as Michigan City, IN looking for the best price and people that I can build a relationship with. I knew when I walked on the lot 1 hour after closing and Neil Steuer greeted us with a smile asking if he can help. He never mentioned the time of day and that he was going home, but took time to show me the features on this particular truck. I went home and after a few days- came back to purchase this truck. Had he not went out of his way, this transaction may have not happened. So, I went in to see what they can do on price and without any negotiating gave me a fair price on both my trade-in as well as the new Highlander. Not only fair, but beat their competition. I came in touch through my transaction with a gentleman by the name of Cesar Meraz. I was making this purchase with my three children with me. Other dealers rolled their eyes as my kids climbed in and out of the vehicles and roamed the show room. Not here, it was the most kid friendly experience. This may not mean a lot to most- but when someone goes out of their way as he and his staff did to make my whole family comfortable, even my sleeping daughter- it shows that they truly wanted a customer for life, not just one sale. Cesar overseen the whole transaction, explaining delicate information making sure the entire transaction was easy and clear. Marcin in finance explained the entire process in detail and made my wife and I comfortable with the deal and gave me the best rate possible, all with honesty and integrity. In short, if you are looking for a Toyota, or even pre-owned vehicle- I would recommend Oakbrook Toyota (especially when dealing with Neil, Cesar and Marcin). This is the first time out of eight new cars, I was not second guessing my decision after the delivery of the vehicle. I wish Cesar, Neil and Marcin well, as good things happen to good people. More

Great dealership. Bought a vehicle here before and it is always a pleasure. Zubair is a great sales person who does what he promises you. I wanted to make this car a surprise to my wife and I needed the reg always a pleasure. Zubair is a great sales person who does what he promises you. I wanted to make this car a surprise to my wife and I needed the registration done immediately. He took care of it the same day. I will buy my next Toyota here 100%. More

I gave Mitch my price range, type of vehicle, and where I wanted a payment to be. He showed me cars that fit my description exactly and did not try to talk me into upgradeing my needs. Mitch was friendly, wanted a payment to be. He showed me cars that fit my description exactly and did not try to talk me into upgradeing my needs. Mitch was friendly, knowledgeable, and professional in his demaeanor. I was in and out of there in about 2 hours with the deal signed and sealed. I appreciated the speedy process. I have sat in other dealerships for half a day getting things settled. He did not push all of the extras, but merely talked about them as possible options, this was much appreciated. Cannot stand pushy sales people with all the extras that you really do not need. I would recommend any family member or friend to work with Mitch if they are in the market for a car. This is the second vehicle I have bought from Oakbrook with Mitch as my sales person. Both experiences have been top notch! More

We bought our Toyota Prius a year ago from sales manager Cesar Meraz. He was very friendly, courteous, and respectful. The best thing was that he gave us a great price, better than any of the other dealers Cesar Meraz. He was very friendly, courteous, and respectful. The best thing was that he gave us a great price, better than any of the other dealers we tried to negotiate with. We took our car in last week for annual service, we have less than 5,000 miles, and the first oil change was free and Cesar even filled our gas tank for us, no charge. If you like Toyotas and you want to deal with a person with integrity do not hesitate to give Cesar a call. More

My wife and I saw a car we liked on the internet. Went to the showroom, took a test drive, asked for lots of written information on the specific car we were looking at, had a friendly negotiation on the pric the showroom, took a test drive, asked for lots of written information on the specific car we were looking at, had a friendly negotiation on the price, and signed the dealer all in one trip. We drove away happy. More

I was very impressed by these guys! We had a great experience from start to finish. Alex is the General Manager and was very professional and polished. Our salesmen was terrific understanding what we experience from start to finish. Alex is the General Manager and was very professional and polished. Our salesmen was terrific understanding what we wanted and what we expected from the buying experience. I would highly recommend this dealership. More

This dealership makes buying a vehicle easy and enjoyable. The staff does a outstanding job. Prep people, Sales, Finance, and Management work as a team. Putting the sale together is a no pressure s enjoyable. The staff does a outstanding job. Prep people, Sales, Finance, and Management work as a team. Putting the sale together is a no pressure situation and they are very attentive and work with you. Go see Mitch, he's the best More

Decided to give Oakbrook a shot since they are only 6 blocks from my house. Had no pre-conceived feelings about this dealer as I generally put them all in the same boat. I was short of time but they mana blocks from my house. Had no pre-conceived feelings about this dealer as I generally put them all in the same boat. I was short of time but they managed to work a deal out relatively quickly, because I was out the door otherwise. Cesar took great care of me, and found the car and deal that met my needs. More

Dealer sent out a promotional mailing soliciting used cars. Dealer treated me honestly and efficiently. As soon as you pull up someone welcomes you and assures you are directed to the correct person or cars. Dealer treated me honestly and efficiently. As soon as you pull up someone welcomes you and assures you are directed to the correct person or department. I was referred to the sales manager, who made a decision immediately and stuck by it. I would recommend this dealership. More

I brought a 4Runner into this dealership that I had purchased used. I wanted to get a general checkup and maintenance per the vehicle mileage. The service was great. The people were wonderful and be purchased used. I wanted to get a general checkup and maintenance per the vehicle mileage. The service was great. The people were wonderful and because everything on my truck turned out to be up to date, I was not charged! HOWEVER BEWARE I ENDED UP PAYING 20 CENTS A MSG FOR TEXT MSG ADVERTISING THAT THE DEALERSHIP STARTED SENDING TO MY CELL PHONE. THAT WAS OBNOXIOUS!!! More