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O'Steen Volvo Cars of Jacksonville

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
248 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 248 reviews

September 28, 2025

I was very pleased with my experience at O’Steen Volvo. The staff were incredibly helpful, and they never made me feel pressured. More

by Morgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hong T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larissa
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Sep 29, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you Morgan for sharing your experience! We're so glad to hear that you felt supported and never pressured during your visit. Our team at O’Steen Volvo Cars of Jacksonville is committed to creating a comfortable and helpful environment, and it’s great to know that came through. We truly appreciate your kind words and hope you’re enjoying your new vehicle!-AS

September 28, 2025

My experience was excellent. Everyone was very pleasant, helpful, and friendly. Very nice dealership. Did not feel pressured and I absolutely love the new vehicle! More

by Jennifer R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Jennifer, Thank you for your wonderful review! We're so glad to hear that you had an excellent experience and felt comfortable throughout the process. It's great to know you love your new vehicle — that's what it's all about! We truly appreciate your kind words and hope you enjoy every mile in your new car. Welcome to the O'Steen Volvo Cars of Jacksonville family!-AS

September 06, 2025

Very knowledgeable and efficient experience. Would definitely recommend to anyone in the market for a car More

by petelemm
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa was a great salesperson and very helpful
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Sep 08, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words! We're thrilled to hear you had a knowledgeable and efficient experience. 🙌 Your recommendation means the world to us — we truly appreciate your support and hope you’re loving your new ride! 🚗💙-AS

September 04, 2025

Very friendly and pleasant to deal with, no pressure sales. Spent a lot of time with us to answer all questions and concerns we had. More

by garryjustgarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the wonderful feedback! We’re so glad to hear that you had a friendly, pressure-free experience with us. Taking the time to answer your questions and make sure you feel confident in your decision is exactly what we strive for. We truly appreciate your trust and hope you’re enjoying your new vehicle! Please don’t hesitate to reach out if there’s anything else we can assist you with. -AS

September 03, 2025

Area was very clean and there were free snacks. Staff was very knowledgeable and really attentive when required. More

by dbcooper0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike F
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan K
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for your kind words! We're glad to hear you enjoyed the clean environment and appreciated the snacks — we believe the little things make a big difference. We're especially pleased that our team was able to provide knowledgeable and attentive service when you needed it. Your feedback means a lot to us, and we hope to welcome you back again soon! -AS

September 03, 2025

Between Ross, Kevin Gonzalez, and Woody (Finance Director), my experience was truly excellent. I am MOST grateful for everything they did to make sure this experience met my highest expectations. More

by W.DIFILIPPO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Gonzalez, Woody
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Sep 05, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Bill,Thank you so much for your kind words and thoughtful review. We're thrilled to hear that Ross, Kevin Gonzalez, and Woody were able to provide you with an excellent experience. Your satisfaction is our top priority, and it means a great deal to us that we met your expectations. We truly appreciate your trust and your business. If there's ever anything more we can do for you, please don’t hesitate to reach out. -AS

August 20, 2025

Everything was great. Lisa was very knowledgeable and guided me through selecting a new vehicle as well as all the features. More

by dperrine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Fitzpatrick
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Aug 21, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that Lisa was able to guide you through the process with her knowledge and support. Enjoy your new vehicle, and please don’t hesitate to reach out if you have any questions in the future!-AS

August 15, 2025

This is the best vehicle I have ever purchased and I have purchased more I can remember. If I have the need for another automobile I will come to this dealer. More

by jjfeb06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the amazing feedback! We're honored to hear that this is the best vehicle you've ever purchased — that means a lot, especially coming from someone with plenty of experience. We're grateful for your trust in us and would be thrilled to help you again whenever the time comes. Enjoy every mile in your new vehicle!-AS

August 06, 2025

Nathan, Ross, Jason, Selma, and everyone at O’Steens Volvo were most professional. They worked together as a team to ensure all of my questions were answered. Nathan was most patient allowing me to lo More

by pettigrewsc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Davidson, receptionist,
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Aug 07, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Nathan, Ross, Jason, Salma, and the rest of our team at O’Steen Volvo Cars of Jacksonville made such a positive impression. We’re especially glad Nathan was able to provide the time, patience, and knowledge you needed to explore your options comfortably — especially when it comes to today’s tech features! Your feedback means a lot to us, and we’re grateful you chose to work with our team. Enjoy your new vehicle, and please don’t hesitate to reach out if we can help with anything down the road!-AS

August 06, 2025

Great staff/great team and great teamwork - Thank you very much - I really appreciate it More

by Charlie B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody
Report | Print
Aug 06, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words! We truly appreciate your support. We're proud of our team and always strive to provide the best experience possible. Looking forward to seeing you again in the future!-AS

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