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O'Steen Volvo Cars of Jacksonville

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
278 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 278 reviews

May 07, 2026

I couldn’t have asked for a better experience. Selma and Ross were amazing and flawless. They made this experience easy. I truly appreciate their attentiveness and how they met my needs. For a min More

by Mmrownd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody
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May 07, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words and for continuing to be part of the Volvo family after eight Volvos! We’re thrilled to hear that Salma and Ross provided such an amazing and seamless experience for you. Their attentiveness, care, and dedication to meeting your needs are exactly what we strive for every day. It means so much to know they helped reaffirm your confidence in Volvo and made this purchase such a positive one. Congratulations on your beautiful new Volvo, and thank you again for trusting O'Steen Volvo Cars of Jacksonville for another round. We truly appreciate your loyalty and look forward to being here for you for many more years to come-AS

May 02, 2026

O’Steen Volvo is fantastic. The customer service can’t be matched. I highly recommend them. More

by marleighgulliford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words and recommendation! We’re thrilled to hear that your experience with O’Steen Volvo stood out—providing unmatched customer service is exactly what we strive for. We truly appreciate your support and look forward to taking great care of you again in the future!-AS

May 02, 2026

Jason made the car buying purchase simple especially with the Costco Executive discount. Everything was negotiated up front and the paperwork signing process was quick and easy. More

by Devans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the great review! We’re so glad to hear Jason made your car buying experience simple and straightforward, especially with the Costco Executive discount. It’s great to know the upfront communication and quick paperwork process helped make everything smooth and easy. We truly appreciate your business and hope you enjoy your new vehicle!-AS

April 28, 2026

This is my 3rd Volvo in the past 4 years, all bought at the Phillips Highway Osteen Volvo because of the friendly staff. I can't say enough about Selma the salesman (Saleswoman), who went above and beyond More

by wilmot.penny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your continued trust and loyalty—it truly means the world to us! Congratulations on your third Volvo and your beautiful new XC90 Recharge! 🚗âš¡ We’re thrilled to hear how much you’re loving it. We couldn’t agree more about Salma—she consistently goes above and beyond, and it’s great to hear how much her dedication and responsiveness made a difference, even taking the time to help at your home. That’s the level of care we strive to provide every guest. And a big shoutout to Woody as well for making the finance process smooth and seamless each time! We’re so grateful to have you as part of the O’Steen Volvo family and look forward to assisting you for many more years to come. Enjoy every mile in your new XC90 Recharge! 🙌-AS

April 27, 2026

Jason was very understanding of the vehicles and knowledge about the whole process and the vehicles More

by aemiller1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for your kind words! We're so glad to hear that Jason’s knowledge and understanding of both the vehicles and the process made your experience a great one. He truly takes pride in making sure every customer feels confident and well-informed. We appreciate you choosing O'Steen Volvo Cars of Jacksonville and hope you enjoy your new vehicle! 🚗-AS

April 25, 2026

This dealer is amazing, and the people are exceptional. They are friendly and professional, no push at all. Make you feel comfortable and really worry about your needs. My special thank you to Almir, Wade, More

by liuzzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Almir T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade G
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the amazing review and recommendation! We’re thrilled to hear that you had such a comfortable and pressure-free experience with us at O'Steen Volvo Cars of Jacksonville. Almir, Wade, and Paul will be especially happy to hear your kind words—we’re lucky to have such a dedicated team that truly cares about our customers’ needs. Congratulations on your new car! We’re so glad you’re happy with it and appreciate you trusting us with your purchase. Enjoy the ride, and we look forward to seeing you again down the road! 🚗-AS

April 24, 2026

Very happy with my first Volvo vehicle. The team at the dealership was very helpful. More

by sunwoo.davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manger -Woody Ocain
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Apr 27, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the great review! We’re so happy to hear you’re loving your first Volvo and that our team was able to make the experience a helpful and positive one. Welcome to the O'Steen Volvo family, and thank you for choosing O'Steen Volvo Cars of Jacksonville! We look forward to being here for you whenever you need us. 🚗-AS

April 16, 2026

Almir was extremely attentive to our needs as he understood what we were looking for. The car is exactly what we needed at this time. The financial person (Paul?) was so nice and informative. I reco More

by johndelaney63
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Almir T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We’re thrilled to hear that Almir took the time to truly understand your needs and helped you find the perfect vehicle for this stage of life—that’s exactly the experience we strive to provide. We’re also glad to hear Paul made the financing process smooth, informative, and enjoyable. Our team works hard to ensure every step is comfortable and transparent. Your recommendation means a great deal to us, and we truly appreciate you choosing O'Steen Volvo Cars of Jacksonville! Enjoy your new vehicle, and please don’t hesitate to reach out if we can assist you in the future! 🚗-AS

March 17, 2026

We worked with Ross & Kevin. Kevin was also exceptional, pleasant and very helpful. Very happy More

by maria.perricone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin G
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! 😊 We’re thrilled to hear that both Ross and Kevin made your experience such a positive one. Providing exceptional, pleasant, and helpful service is exactly what we strive for, and it’s great to know they delivered! We truly appreciate your business and your feedback—enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future! 🚗✨ -AS

March 12, 2026

Ross was great and went out of his way to personally deliver my car to my home! More

by ana_wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the wonderful review! We’re thrilled to hear that Ross went above and beyond by personally delivering your vehicle to your home. Providing that extra level of care and convenience is exactly the kind of experience we strive to deliver. We truly appreciate you choosing O'Steen Volvo Cars of Jacksonville, and we’ll be sure to share your kind words with Ross and the rest of our team. Please don’t hesitate to reach out if there’s ever anything else we can assist you with. Enjoy your vehicle, and we look forward to seeing you again in the future! 🚗-AS

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