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O'Steen Volvo Cars of Jacksonville

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
312 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 312 reviews

October 03, 2026

Terrific dealership with an awesome team. They were a pleasure to work with throughout the process. Salma and Hong were fantastic! More

by mikebhand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hong T
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the fantastic review! We’re thrilled to hear you had such a great experience with our team. We’ll be sure to share your kind words with Salma and Hong—they’ll love knowing they made your experience enjoyable from start to finish. Thank you for choosing O’Steen Volvo Cars of Jacksonville, and we hope you’re loving your new vehicle! 🚗✨-AS

October 03, 2026

Ed and Jason were very helpful throughout the entire car buying experience. They were polite, patient and very professional. More

by EvanM703
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
ED S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, Woody
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Oct 05, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the wonderful review! We’re thrilled to hear that Ed and Jason made your car-buying experience such a positive one. Their professionalism, patience, and commitment to taking great care of our customers are exactly what we strive for at O’Steen Volvo Cars of Jacksonville. We truly appreciate your business and hope you enjoy every mile in your new vehicle! 😊🚗-AS

September 29, 2026

Salma was very attentive. Enjoyed the process of working with someone online before going to the dealership. More

by adrienspandle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 30, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the wonderful review! We’re so glad to hear that Salma was attentive and helped make your experience easy and convenient from the very beginning. We love being able to assist our customers online before they ever step into the dealership and make the entire process as smooth as possible. We truly appreciate your business and hope you enjoy your new vehicle!-AS

September 05, 2026

A smooth transaction from beginning to end. I don't know car sales but I know customer service which impacts every industry. Senor Herrera, Hong and team were accommodating, informative and pro More

by chezmariaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hong T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for taking the time to share such a thoughtful review! We truly appreciate your kind words about Señor Herrera, Hong, and the entire O’Steen Volvo Cars of Jacksonville team. Providing a smooth, transparent, and informative experience is exactly what we strive for, and we’re thrilled to know our team delivered exceptional customer service from beginning to end. We also appreciate your recognition of the importance of being informed and working together to find the right vehicle and budget. We believe car buying should be a straightforward and enjoyable experience, and it means a lot to know you felt well-informed and confident throughout the process. Thank you for choosing O’Steen Volvo Cars of Jacksonville! We hope you absolutely love your new vehicle and look forward to serving you again in the future. Welcome to the O’Steen family!-AS

September 03, 2026

They has all paperwork ready when we arrived. Paul was great to work with. Easiest car I havr ever bought. More

by stevesikes54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for sharing your experience! We’re thrilled to hear that Paul made your purchase so easy and that having everything prepared ahead of time helped make the process smooth and stress-free. We’ll be sure to pass along your kind words to Paul and the team. Congratulations on your new Volvo, and thank you for choosing O’Steen Volvo Cars of Jacksonville!-AS

August 30, 2026

My experience with Osteen Volvo was very pleasant. Our sales representative, Almir, was extremely helpful without being pushy. He even stayed late on two occasions to assist us. I would definitely rec More

by charlie.smoot1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Almir T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 01, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the wonderful review! We’re thrilled to hear that you had such a pleasant experience with O’Steen Volvo. Almir will be so happy to know that his helpful, no-pressure approach made such a positive impression. Going the extra mile—including staying late to make sure you were taken care of—is exactly the kind of service we strive to provide. Thank you for recommending O’Steen Volvo and for trusting us with your vehicle purchase. We truly appreciate your business and hope you’re enjoying your new Volvo! Welcome to the O’Steen family!-AS

August 29, 2026

One big happy family helping you find the right vehicle for you with the right price, their customer service is the best! More

by leahshimp7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
ED S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't forget Mr.Paul !!!! He was incredible as well 5 stars!!!
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Sep 01, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the wonderful review! We’re thrilled to hear that you felt like part of the O’Steen family throughout your vehicle shopping experience. Our goal is always to make the process comfortable, transparent, and focused on finding the right vehicle at the right price. We truly appreciate your trust and kind words about our team and customer service. Congratulations on your new vehicle, and welcome to the O’Steen Volvo Cars of Jacksonville family!-AS

August 24, 2026

Overall great service and communication. I would consider another purchase from this dealership in the future. More

by ericlind777
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 24, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the great review! 😊 We’re thrilled to hear you had an excellent experience with both our service and communication. We truly appreciate your trust and would be honored to have the opportunity to work with you again on your next vehicle purchase! 🚗✨-AS

August 24, 2026

I will only buy a an auto from this dealership. I have dealt with them for over 25 years and have never incurred even one problem. More

by Kathy Towers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service department is excellent.
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Aug 24, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your incredible loyalty over the past 25+ years Kathy! ❤️ Knowing that you’ve trusted us for so long and have never had a problem truly means the world to our entire team. We’re honored to be your dealership of choice and look forward to serving you and your family for many more years to come! 🚗⭐-AS

August 20, 2026

​Easily the least stressful car purchase Ive made. Salma Brooks was highly knowledgeable, honest, and straightforward. She made this deal happen by coordinating the out-of-town delivery of my new car More

by huntertylergaines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody, Larissa
Print
Aug 21, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the wonderful review! We’re thrilled to hear that Salma, Woody, and Larissa made your experience so easy and stress-free, especially with coordinating the out-of-town delivery and trade pickup. We know purchasing a vehicle from a distance can add extra challenges, so it’s fantastic to hear our team went above and beyond to make everything seamless. Congratulations on your beautiful XC90! We truly appreciate you choosing O’Steen Volvo Cars of Jacksonville and your recommendation of our team. Welcome to the O’Steen Family, and enjoy your new XC90! 💙-AS

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