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O'Neill Honda

Overland Park, KS

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726 Reviews

7979 Metcalf Ave

Overland Park, KS

66204

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726 Reviews of O'Neill Honda

October 10, 2014

Great experience! Bought my new car here earlier this week.Both Ryan and Adam were very friendly , informative and courteous and answered all my questions regarding More

by vxm7626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Buls
Oct 10, 2014 -

O'Neill Honda responded

I would like to thank you very much for posting this review for us. Both Ryan and Adam do an awesome job here at the store and are committed to helping their clients throughout their entire ownership experience. It means a ton to us to know that we will get your recommendation! Please make sure that you take advantage of our excellent Service and Parts Departments as well. - Todd Long, General Sales Manager

October 08, 2014

Great experiance Made car buying easy. Great people, great product. Todd and Sean really went the extra mile to help me out. I will be coming back again! More

by gabegr75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weiss, Ray Payan
Oct 08, 2014 -

O'Neill Honda responded

We would like to thank you for taking the time to post this review. It helps us to know that we were able to provide you with a great experience. Thanks for the business and we hope to see you throughout your ownership. - Todd Long, General Sales Manager

October 07, 2014

Excellent Buying Experience First-rate staff, extremely accommodating, felt like I walked away with a great deal! I highly recommend O'Neill Honda to any and all interested car More

by pcorrigan09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2014 -

O'Neill Honda responded

We would like to thank you for posting this review. We also appreciate that you will give us your recommendation. Thanks again for your time and for your business and please make sure you visit us on the service drive as well. - Todd Long, General Sales Manager

October 07, 2014

Excellent service every time! My sales rep, Phillip Fetters, greeted me at the door with a smile and he handled the process from start to finish seamlessly. Phillip was very profes More

by caren.banksfreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2014 -

O'Neill Honda responded

Caren - Thanks for sharing your experience with us! We appreciate you and the time that you have spent with us. Both Phillip and Peter do their best and we are glad to have them on our Team. In fact, Phillip is brand new with us and we are thankful that he's here at O'Neill. Please know that we are here for you after the sale as well. - Todd Long, General Sales Manager

October 07, 2014

Happy Customer Chris was very nice to work with. He knew the vehicle, was patient with our questions (we had many), thoughtful and thorough with his answers. Our More

by beedus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tsakonas
Oct 08, 2014 -

O'Neill Honda responded

Thank you very much for posting this review for us. We are very thankful to have earned your business. Chris continues to do great work for us and I'm glad that he was able to assist you. Please know that we are here for you after the sale as well. - Todd Long, General Sales Manager

October 03, 2014

Great! I had the good luck of being approached by Chris when I came in. My experience was a bit different in that I knew before what I wanted and I had don More

by Edward.lapin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tsakonas
Oct 03, 2014 -

O'Neill Honda responded

Mr. Lapin, thank you very much for the kind words. Chris has certainly made a great impression on many of his clients and we are very happy to have him. It means a lot to me to know that we have clients like you that form relationships with our associates. Thanks again for your business and for your time. We're here for you after the sale as well so stop in and say hello. - Todd Long, General Sales Manager

October 02, 2014

Wonderful friendly, good deal, fun experience and happy Chris and I really had fun connection, and total professionally on the same wave length... He was fun, I got a great deal, leasing, I love the car, me More

by otto.rieke
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tsakonas
Oct 03, 2014 -

O'Neill Honda responded

Thank you very much for taking time out of your day to post this review. Chris is an excellent sales associate and teammate and we are very happy to have him on our team. I'm so happy that you had a great experience and want you to know that we are here for you after the sale as well. Thanks again, and when you come in for service, make sure that you say hello. Todd Long, General Sales Manager

September 08, 2014

Told car was sold already as I was buying it After a very positive experience on a test drive I told the salesperson, Tim Neveri, that I would like to buy the car. We were interrupted/he told m More

by disappointedinmidwest
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ray Payan
Sep 29, 2014 -

O'Neill Honda responded

When we have multiple parties looking at the same vehicle, we take the deal in the order of the commitment from the customer. In other words, the person who makes the initial offer, has the credit worthiness to do the deal, and is ready to sign all documents for the agreed upon figures is who would be the buyer for that particular vehicle. Your specific complaint, in my estimation was that you wanted to make an offer to purchase on the Fit, and upon going through the buying process found out that the vehicle was then sold to another party. I actually went through this almost identical transaction when my fiancé and I moved here from Phoenix. We visited a home that was having an open house, at the time there were no offers or contracts pending on this particular home. My fiancé and I decided 2 days later to make a full offer for the home only to be told by our real estate agent that the house was now sold and under contract. Apparently, there was another couple that saw it on that same day and made an offer. I am only trying to humanize this even as it does happen form time to time. We were very upset and, in fact, are still in an apartment because we knew this was the home for us. We can get you another Fit and offered to do so. In your eyes, that's not good enough yet, that's what we can do. I am always open to ideas and processes on getting better but feel that this situation happens in our business and it's never any fun for either party involved. Todd Long, General Sales Manager

September 06, 2014

Re: Honda civic Everything about my experience with this dealer was outstanding. I recommend them to everyone I discuss car buying with. I already know way down the r More

by donniequinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Quinn
Oct 25, 2014 -

O'Neill Honda responded

Donnie, I want to thank you for posting this review for us. We are very thankful that you trusted us in earning your business. I know there are a ton of other dealerships to choose from and am so thankful that you chose O'Neill Honda. Please make sure to visit our Service Drive in the future and I hope to see you soon. - Todd Long, General Sales Manager

August 27, 2014

Painless Transaction went in to O'Neill for a new lease and worked out the details without all the back and forth bologna you deal with most of the time. Will be back to w More

by Monza2t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 27, 2014 -

O'Neill Honda responded

I just wanted to thank you for taking time out of your day to post this review. Davin has done a wonderful job for us since arriving here and I'm glad that you had the opportunity to work with him. Please remember that we are for you after the sale as well. We hope to see you in the Service Department when it comes time. Thanks again! - Todd Long, General Sales Manager

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