O'Donnell Honda

We had a great experience at O'Donnell Honda. We walked in and got taken care of immediately. Musa showed us around the lot and got our test drives set up. He gave us all the details we asked for, but wa in and got taken care of immediately. Musa showed us around the lot and got our test drives set up. He gave us all the details we asked for, but was never trying to "sell" us anything. He was not pushy in the least. The price we got was very fair and honest, and Musa broke down all the separate costs for us so we could come to an agreement on a final total. Financing was easy and quick. Our only complaint was that it took a while between choosing the car and working on the financing details. It was about an hour wait. Overall, it was a great car buying experience, and we would highly recommend O'Donnell Honda. More

Mike was excellent to deal with both in person and on the phone. He responded to every request promptly and professionally. He was ready with all the paperwork and options to make the process run smoothly. phone. He responded to every request promptly and professionally. He was ready with all the paperwork and options to make the process run smoothly. He went out of his way to provide the necessary information to help us make decisions that were the most appropriate for our needs. Mike demonstrated exceptional salemanship and we will gladly refer friends and family members to O'Donnell Honda. Norma Hayward More

My mom and I stopped by Odonnell Honda simply looking for a used Odyssey but Mr. Melvin was very knowledgeable about Honda's and when he came back with the interest rate..we couldn't pass it up. We walk for a used Odyssey but Mr. Melvin was very knowledgeable about Honda's and when he came back with the interest rate..we couldn't pass it up. We walked up to Honda's parking lot looking at the minivans and Mr. Melvin was the only salesman that came out to see if we needed some help. That was impressive. I'm very pleased with his customer service skills. Excellent job John! I love my new Honda Odyssey! More

My Honda, which I purchased new in June of 2009, was backed into by a Dodge Ram the day after Christmas. This created a problem for repairs, because I was moving out of state 14 days later. I called O'D backed into by a Dodge Ram the day after Christmas. This created a problem for repairs, because I was moving out of state 14 days later. I called O'Donnell Honda and was able to speak with someone immediately about my problem. Although they were busy because of a big snow storm, they were able to let me bring my car into them the next day promising my repairs would be done in time for my move. They stayed in touch with me throughout the entire process, and took care of all the additional issues with the insurance company directly. My car was done 1 entire week prior to my move, and they even had time to do my standard service (oil change, etc). The repairs look perfect, and my car even smelled nice when I picked it up - not the typical motor oil/garage smell I experienced at other service centers. I would consider driving my car back down to O'Donnell Honda from PA where I am moving if it ever needed more repairs because I am so highly satisfied. More

My recent car buying experience at O'Donnell Honda was great. The dealers were friendly and not pushy at all. I test-drove three cars without waiting too much. I was allowed to spend quite enough time tes great. The dealers were friendly and not pushy at all. I test-drove three cars without waiting too much. I was allowed to spend quite enough time test driving. When the car I wanted turned out to be unavailable actually, they were quite quick to offer me equivalent options at a good price. Paperwork process was hassle-free. More

I had searched / compared price of CR-V 2010 EX 2WD or 4WD color Opal Sage since early December 2009. Not only internet sale but also walk-in shopping from many Honda dealers. I was surprise when I checke 4WD color Opal Sage since early December 2009. Not only internet sale but also walk-in shopping from many Honda dealers. I was surprise when I checked a price from O'Donnell. Their out-of-the-door price was very low than other dealer by without any negotiated. Ken Corker was my first contact. He was very open and explained every aspects of car includng financing. He promised me to bring a CR-V color Opal that was very rarely to find in any dealer. Finally, he could bring/find a CR-V EX4WD(Opal sage)that I prefer before end-of-the-year. I was very appreciated his effort to find this car for me. He told me that he drove up to Delaware and drove back to Maryland same day to delivery this car on time. I would recommend O'Donnell and especially Ken Corker to my friends/colleges. I give them 10 of 10 on sale service that I got from them. More

We just purchased a new Honda Pilot. The experience was so relaxed and enjoyable. We have purchased and serviced all of our Hondas at O'Donnell Honda and would recommend that people visit them first for th so relaxed and enjoyable. We have purchased and serviced all of our Hondas at O'Donnell Honda and would recommend that people visit them first for the best car experience ever. The owner even visited with us while we were doing the paperwork. More

Did the "internet pricing" sales process - I received a quote in under 10 minutes that was honored without question once I arrived at the dealership. Car was prepped and topped off by the time I left fina quote in under 10 minutes that was honored without question once I arrived at the dealership. Car was prepped and topped off by the time I left financing with everything in hand, all in under 90 minutes total from entering the dealership. This is what I consider the PERFECT car buying experience. More

We were in the market for either a Honda CRV or Pilot. We have done some internet search and quotes before we went to any dealership and have a general idea about what we want and the price we would like We have done some internet search and quotes before we went to any dealership and have a general idea about what we want and the price we would like to get. We went to several local dealerships, and we felt the most comfortable with Ken at O'Donnell Honda. There was at least one dealer that offered to beat the lowest price we can get and we know for sure we can get a price lower than what we finally paid, but we don't like the style of that particular dealship. For us, we like the style of O'Donnell Honda and we feel that we got a reasonalbe price for the car we bought, even though it is not the lowest we need to pay. More

We have bought many new cars over the years and have delt with a number of different dealers. We generally know specifically what we want and have a good idea of the cost. Many dealers, however, do not liste with a number of different dealers. We generally know specifically what we want and have a good idea of the cost. Many dealers, however, do not listen to what the customer wants but rather attempt to persuade them to purchase something they do not want. There is generally a lot of talk and hand waving that does not produce what we are looking for. The internet is a great research tool both to learn about the particular car of intrest and about the different dealers. We sent out inquires to at least six dealers about a 2010 Honda Civic, We wanted a 4 door with auto trans and AC. Wespecified a color and asked for a quote. We received back about 25 emails from these dealers. All these emails except one contained no substantive response to our inquiry. The one email, from Mike Garvey, provided quotes for three distinct Honda Civics matching our inquery. Mike, and O'Donnell Honda, were prompt to respond with specific quotes that did not change when we visited the showroom. When we got to the showroom we were greeted promptly and Mike showed us the cars available. We had a test drive and picked the car we liked. The paperwork was done promptly, the car was tagged, washed and ready to go by the time we signed the papers. All in all we easily justify giving Mike Garvey and this dealership a 5 out of 5 rating. More