O'Donnell Honda
Ellicott City, MD
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947 Reviews of O'Donnell Honda
This is the second time in a row I have made the purchase at O'donnell Honda.Although there is another dealership in my immediate area I prefer O'donnell.The service dept is professional and always sticks to at O'donnell Honda.Although there is another dealership in my immediate area I prefer O'donnell.The service dept is professional and always sticks to their expected time frame regarding service.My salesperson has been upfront and direct without any typical xx that you get at some dealerships.I appreciate them trying to work with you as well. The finance manager,Mrs. Bowen was very cordial and answered all of my questions.I hope my experience with my new accord will be as good as the previous one I drove. Neil Frater More
Buying our Honda Accord V6 in O'Donnell Honda was a pleasant experience. We first considered to buy a CRV and sent an e-mail to their Internet Department asking for a quote. Christine was very responsi pleasant experience. We first considered to buy a CRV and sent an e-mail to their Internet Department asking for a quote. Christine was very responsive and the quotes she gave for various models were very close to what we found in our research on the internet. We went to test drive the CRV and were greeted by Musa. He was very patient with us and extremely helpful. But we didn't feel CRV was what we were looking for after the test drive. Musa never pushed, which really made us feel that we were in control of the car buying process, and we decided to try a different car. The request for a quote on Accord V6 was quickly answered again by Christine. We went back to see Musa and tested drive the car. We liked the car, but they didn't have the color that we wanted on the lot. Musa told us they could get the car the next day, so we made the appointment to pick up the car in the afternoon of the next day. Everything, from trade in to financing, went extremely smoothly, when we went to get our car. Everybody was very nice and friendly. There was truly no hassle in the whole process. One of the best things buying car from O'Donnell Honda is that you don't need to worry about the price that they quote for you. It is simply the best price. There was no need for us to "Bargain", which took the most stressful and frustrating part of buying a car out of the car buying process. You know what you can afford even before going to visit them and that makes buying car a pleasure. I hope other dealers can learn something from O'Donnell Honda. More
I recently purchased a new Honda Civic from O'Donnell Honda for my daughter.Our salesperson,Robert Cohen,was professional,knowledgeable,and helpful.The transaction was quick,smooth,and yes,actually enjoy Honda for my daughter.Our salesperson,Robert Cohen,was professional,knowledgeable,and helpful.The transaction was quick,smooth,and yes,actually enjoyable.The price that we bought the vehicle for far exceeded our expections. I fully recommend O'Donnell Honda to anyone that is planning to purchase a new Honda automobile. More
This was an extremely nice dealership with great inventory to select from. My salesman was Robert Cohen and after visiting many dealerships he was by far the best ever. He was patient, kind, and v inventory to select from. My salesman was Robert Cohen and after visiting many dealerships he was by far the best ever. He was patient, kind, and very informative on the vehicles. He did a complete walk through on the car including down to the lights, radio, etc... My only complaint but by far nothing that would deter me from going there again was the management. They seemed too busy and not having the time to even say hello to the customers. They seemed rude but Robert made up for their lack of customer service. More
Every automobile I have purchased since 1989 has come from O'Donnell Honda. The reasons? That's easy, they constantly evolve. Each time the experience is better and more streamlined....and designed with from O'Donnell Honda. The reasons? That's easy, they constantly evolve. Each time the experience is better and more streamlined....and designed with the customer in mind. Our salesman, Mike Garvey, is accommodating,informed and above all else patient. . Service at O'Donnell is excellent. Our Service Manager, Jeff Brown, is the best. One of our considerations when again coming to O'Donnell was, "Could we go elsewhere and find another Jeff Brown?" The answer was no! He has taken care of our service needs for years....the reason is trust. Did I mention the price of the new car was excellent? This one businesses that actually cares and considers their customers. More
This is the third Honda Accord I have bought from this dealership. I keep coming back because I feel I am dealt with fairly and they have a great product at a great price. The previous Accords have been dealership. I keep coming back because I feel I am dealt with fairly and they have a great product at a great price. The previous Accords have been easy to maintain as well and had no major problems. More
I had gone to two other Honda dealerships before I came to Odonnell and I must say that I should have gone there first. The customer service was GREAT!!! It was and excellent experience an I would recommen to Odonnell and I must say that I should have gone there first. The customer service was GREAT!!! It was and excellent experience an I would recommend this dealership (especially Robert) to anyone. More
Very organized and helpful.... We went to this dealership first thing in the morning. After speaking with numerous employees we decided to go to other Honda dealerships in the area to compare the price quote first thing in the morning. After speaking with numerous employees we decided to go to other Honda dealerships in the area to compare the price quoted. After 5 different dealerships O'Donnell Honda could not be beat. They were very honest and truthful about their price and service. I feel I got the best deal in town. Honda Civic LX 5 speed!!! More
O'Donnell Honda has always been my first stop for Honda sales and repairs. I have been doing business with them for approx. 5 years and I have always been pleased with their service. I was impressed with t sales and repairs. I have been doing business with them for approx. 5 years and I have always been pleased with their service. I was impressed with their prompt sales team, the good offer provided for my trade-in, and a place for my young daughter to play as we did the paperwork. I look forward to working with this dealership in the future. More
I have bought a total of 7 new vehicles in my life. I have never had such an easy, hassle free buying experience. The price was as promised with no attempts to add on extra charges. I was in and out in have never had such an easy, hassle free buying experience. The price was as promised with no attempts to add on extra charges. I was in and out in about 2 hours and that included a test drive and a tour our new Honda's features. You would be hard pressed to find a less pressured sales approach than is offered at O'Donnell Honda. Highly recommended!!! More