O'Donnell Honda
Ellicott City, MD
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947 Reviews of O'Donnell Honda
I used to dread buying a new car--until I went to O'Donnell Honda and met Jerry. He made the entire process so easy. I used the CarBargains shopping service, and O'Donnell Honda offered the best pric O'Donnell Honda and met Jerry. He made the entire process so easy. I used the CarBargains shopping service, and O'Donnell Honda offered the best price by far. When I showed up at the dealership, Jerry handed me the keys to the CR-V I wanted to purchase and told me to take it for a test drive, which I did. When I came back, all that was left to do was fill out the paperwork. I paid cash for the vehicle, so I can't comment on their financing dept. I was in and out of the dealership in less than two hours. I also traded in my Forester and O'Donnell matched the trade-in appraisal that CarMax gave me. All in all, I'm a very happy camper. When it is time for me to buy my next Honda, I will definitely go back to see O'Donnell Honda and Jerry. More
This has been the easiest and friendliest dealership that I have ever been to. Throughout the entire process, there was a no hassles or gimmicks and they were honest, upfront and courteous. I will recommend I have ever been to. Throughout the entire process, there was a no hassles or gimmicks and they were honest, upfront and courteous. I will recommend this dealership to family and friends that is interested in a Honda. More
I had contacted a couple of other dealers for Internet pricing and was annoyed by the back and forth process. I just wanted someone to give me their best price up front and not have to deal with the back pricing and was annoyed by the back and forth process. I just wanted someone to give me their best price up front and not have to deal with the back and forth. Once I got in touch with Mike Garvey, my whole view of the car buying experience changed! He was gave me the best price and told me all of the other costs involved (taxes, tags, title, etc.) and never tried to mislead me. And, the price I received was $4,000 less than the other Honda dealers I had talked to. It took only a couple emails and one phone call to complete the deal. I filled out all of the paperwork online and went to the dealer on a Saturday morning. I was in and out in just over an hour--it was easily the best car buying experience of my life! And, I have to mention Glenn Boswell, the Finance Director. He's a pretty imposing guy--big and muscular--and I was a little worried at first. But, he was just as easygoing as Mike. It took 15 minutes to sign the paperwork and he didn't badger me about the warranties--just gave me the information and let me decide without pressure. I couldn't believe how easy it was. I have already recommended Mike Garvey and O'Donnell to several of my friends and I will continue to do so. I should also mention that Mike contacted me a few days after I picked up my Crosstour just to see how things were going. No other car salesman has every done that. It's no wonder they have received the President's Award for 7 years in a row! More
Seth lives up the street from us and since my husband is wheelchairbound he brought an Element home one night. He took the time to bring it over to our house so that my husband could see it. The day of the wheelchairbound he brought an Element home one night. He took the time to bring it over to our house so that my husband could see it. The day of the sale went very smoothly and since then he has answered every question I have had and been very patient with me. The whole experience was very pleasant for us. I also think that we were charged a fair price for our new car.We keep our Hondas for a long time so getting exactly what we wanted and need was important to us. Thank you for making this process so easy for us. Priscilla Rose More
Compared with previous experiences with auto dealers, this one went very well. Inventory had a selection of what we were looking for. Salesperson was knowledgeable and courteous. Vehicle was prepared c this one went very well. Inventory had a selection of what we were looking for. Salesperson was knowledgeable and courteous. Vehicle was prepared clean and presentation was thorough and all questions answereed. More
Musa was by far the best car salesman I have ever worked with. I LOVE MY NEW VAN!!! He was extremely knowledgeable about his product and answered all of my questions and concerns. He went above and beyond with. I LOVE MY NEW VAN!!! He was extremely knowledgeable about his product and answered all of my questions and concerns. He went above and beyond the call of duty with helping us figure out what to do about our trade in. What a pleasurable experience! More
We had been to 2 dealerships before O'Donnell Honda shopping for a new minivan. The prices at O'Donnell were competitive, but the quality of the Odyssey far exceeded the Dodge and Toyota. It is solid shopping for a new minivan. The prices at O'Donnell were competitive, but the quality of the Odyssey far exceeded the Dodge and Toyota. It is solidly built, easy to drive, and the 2011 is far superior in that it is easier to get in and out of, the back seats fold easily, it is comfortable, and looks great. Robert Cohen worked with us to get the best deal for our 2 trade-ins, and a great financing rate. He personally cleaned any spots left after the car wash before delivery. He sat with me in the Odyssey and taught me how to use all of the things on the dashboard and how to use the XM Radio, the hands free phone, the DVD, the heating/cooling system, etc. What stands out the most, however, is that he listens to his customers. He understood my emotional attachment to the military magnets on my trade-in and when I went out to my new Odyssey, he had cleaned them and attached them to my new vehicle. As the parent of a Marine who is about to go into combat for the 4th time, I got pretty choked up. I was very glad that Robert Cohen happened to be at work the day we wandered in to buy a new Honda Odyssey. More
My wife and I visited O'Donnel Honda on several occasions while we were trying to purchase her a vehicle. JT Fields was the first salesman of all of the dealerships that we had talked with who set the preci while we were trying to purchase her a vehicle. JT Fields was the first salesman of all of the dealerships that we had talked with who set the precidence for others to follow. The first time we visited I explained that I did not want to purchase that day, that my wife and I just wanted to look. He did not pressure us, instead he stuck around despite our lack of interest to buy in order to gain rapport and he was extremely knowledgeable about all of the vehicles and answered all questions understandably. We visited two more times before purchasing and each time was the same. JT was patient, personable, proffessional, and never once pushed the sale where it was uncomfortable. His efforts encouraged the sale and ultimately it was his attitude and personality that influenced the buy. He then continued to work hard at finding a deal that fit our budget, then explained financing options that would save me money. JT unobtrusively explained the different benefits that we could purchase i.e. gap insurance, low jack, and honda roadside services. After promptly delivering our new vehicle (cleaned impecably and fueled up), JT explained first hand how everything on the vehicle worked. Unfortunately, he was the only person we spoke to at the dealership, however, everyone was very friendly; JT simply did his job well enough that there was no need to speak with anyone else. We were pleased with O'Donnel Honda and would recommend to anyone. More
Dealership was clean and friendly. Sales rep Terry was friendly and gave great price without all the hassle. There was no pressure in making my decision to purchase the car that I wanted. The car was de friendly and gave great price without all the hassle. There was no pressure in making my decision to purchase the car that I wanted. The car was delivered clean from bumper to bumper. The only bump in the road was the finance person was out sick and I had to come back the following day to complete the transaction. More
I went on their Honda website and asked for an internet price. They gave me a GREAT price and followed it up with the name of a salesman. I set up a time to meet with the salesman and within an hour I left price. They gave me a GREAT price and followed it up with the name of a salesman. I set up a time to meet with the salesman and within an hour I left with the car that I wanted for the price that they quoted me without any hassle. I got fabulous financing and they gave me blue book value for my trade. It was simple, hassle free and just the most refreshing experience that I have had buying a car. I am a busy person who owns two small businesses and this is the way car dealerships should be doing business. I would highly recommend this dealership to all. And, I love my new Honda Crosstour. More