
O'Donnell Honda
Ellicott City, MD
Filter Reviews by Keyword
By Type
955 Reviews of O'Donnell Honda
Good experience! I enjoyed Brian Blevin's service to make the purchase of CR-V smooth and painless. His follow-up and prompt response put me at ease throughout the pro I enjoyed Brian Blevin's service to make the purchase of CR-V smooth and painless. His follow-up and prompt response put me at ease throughout the process. Thank you, Brian! More
Exceptional Professionalism and Serrvice I bought two Honda Civics from O'Donnell Honda this week. It was quite simply the very best end to end buying experience I have ever had at any car d I bought two Honda Civics from O'Donnell Honda this week. It was quite simply the very best end to end buying experience I have ever had at any car dealership bar none. Absolutely EXCEPTIONAL!!! The Internet Sales Manger Chris Council was refreshingly honest, straigthforward and worked to be competitive. Musa Mohammed closed the deal and addressed every concern my mother had with her civic as if it was his own mother, treating her with the utmost respect and patience. The Finance Manager Mr. Rajeez Molhatra was efficient, professional and extremely pleasant to work with. I buy quite a few cars annually and this was quite simply the very best end to end buying experience I have ever had at any car dealership bar none. Absolutely EXCEPTIONAL!!! More
purchase New Honda Pilot, salesman Alex was very attentive and accommodating. He took the time to insure our options were correct and delivered the car on time New Honda Pilot, salesman Alex was very attentive and accommodating. He took the time to insure our options were correct and delivered the car on time. All the features of the car were explained thoroughly. WE were very pleased with the service. More
I got a great deal on used Odyssey. I got just what I needed for about $5k less than I was expecting to pay, based on some searching at some other car dealers. They made the process fas I got just what I needed for about $5k less than I was expecting to pay, based on some searching at some other car dealers. They made the process fast and easy! More
We always return to O'Donnell Honda! We have only had great experiences with O'Donnell Honda! These are the third and fourth cars we have purchased from them over 26 years. After shopping We have only had great experiences with O'Donnell Honda! These are the third and fourth cars we have purchased from them over 26 years. After shopping around at other dealerships, we realized how wonderful O'Donnell is and we will continue to buy out Honda's here. More
I was told to unwind the deal and go home I worked with Robert Wilkie to purchase a Honda Odyssey coming off lease. I made several trips to the dealership to complete the deal. Prior to comi I worked with Robert Wilkie to purchase a Honda Odyssey coming off lease. I made several trips to the dealership to complete the deal. Prior to coming in to sign the final paperwork with J.T., the Finance Manager, I asked about using the on-line accessory offer for new and used vehicles. Robert noted that they would have to sign it in-person, but that I should print it and bring the document with me when I completed the sales paperwork. I arrived and signed all necessary paperwork with JT and then found Robert to get the $200 accessory offer signed so that I might use it to add a roof rack to the vehicle. He found the sales manager, Ken Novak, who noted they would not honor that advertisement as I was not purchasing a vehicle from O'Donnell (this used car salesmen Jedi gibberish was offensive) and that if I had a problem with that then I could unwind the deal and leave. Luckily I was there with my family member who recommended I not let Ken's lack of professionalism and dishonorable stance sway me from completing the purchase. I purchased my first vehicle from O'Donnell 19 years ago and my last on 31 August. Great vehicle...horrible salesperson. Be forewarned. More
Easier car purchase ever. I got an online, out the door quote from O'Donnell Honda. My husband and I went in and met with Robert Wilkie who helped us through the process and p I got an online, out the door quote from O'Donnell Honda. My husband and I went in and met with Robert Wilkie who helped us through the process and provided us with exactly what we needed. We had a smooth, pressure free experience. Thank you! More
Excellent experience! I had bought a Honda Civic from O'Donnell in 2003 (after encountering the usual nonsense from other dealers), and went back there again last week for I had bought a Honda Civic from O'Donnell in 2003 (after encountering the usual nonsense from other dealers), and went back there again last week for a new Civic. As before, it was an extremely easy, pleasant experience. Musa Mohammed was very helpful and informative, and after I looked at various cars, we completed the transaction and I had a new car! The financing process was smooth. As mentioned in other reviews, O'Donnell doesn't load up the cars with a bunch of extras to jack up the price of the cars, but you can add anything you want. The Civic EX-L already had everything I wanted, which was great. I can also highly recommend the O'Donnell service department. I had all maintenance on my prior Civic done there, and without exception had positive experiences. More
No pressure; Great Experience Worked with Chris Councill last week on a great Internet price, then met Stan Bailey in person. Agreed on a trade in price and scheduled an appointme Worked with Chris Councill last week on a great Internet price, then met Stan Bailey in person. Agreed on a trade in price and scheduled an appointment for last Friday. We told Stan we didn't want any add-ons or surprises. Stan was GREAT to work with! We got there at 1:00 PM; test drove the 2015 CR-V for 15 minutes; filled out some paperwork; he fully explained all the features in the vehicle; we drove off the lot by 2:30. Very pleased! SteveP More
Great buying experience I just bought a new 2015 Honda CR-V Touring. First off, this is a great car if you are in the market for an SUV. It comes fully loaded and has ALL the I just bought a new 2015 Honda CR-V Touring. First off, this is a great car if you are in the market for an SUV. It comes fully loaded and has ALL the safety feature you could want. Very important to me is the buying experience and I have to say in all my years of car buying I have never had a more comfortable experience. No pressure. No hassles. My Sales Consultant Mike Garvey handled everything at my own pace. If you are in the market for a Honda, you are doing yourself a disservice if you do not visit O'Donnell Honda. More