O'Donnell Honda
Ellicott City, MD
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942 Reviews of O'Donnell Honda
Shayne was very knowledgeable, helpful, easy to work with, and explained everything clearly - answering all our questions. He made sure he understood what we wanted and didn't apply any pressure at any with, and explained everything clearly - answering all our questions. He made sure he understood what we wanted and didn't apply any pressure at any point in the process. The showroom was open and inviting. (Even the hot chocolate was good.) We were completely happy. More
The sale man is very nice and professional. He demonstrated how to drive Honda car since I have not driven any Honda car and was very nervous at that time. After his demonstration, I am confide He demonstrated how to drive Honda car since I have not driven any Honda car and was very nervous at that time. After his demonstration, I am confident to drive new car. More
Shayne was a huge help! My ‘07 Odyssey died in middle of the beltway. Shayne responded right away when I texted to ask what cars were available and in the lot. He had them r My ‘07 Odyssey died in middle of the beltway. Shayne responded right away when I texted to ask what cars were available and in the lot. He had them ready to test drive right away! More
Shayne Wilson gave a better deal on an upgraded trim Pilot than one we had made on a base model at another dealership and had placed a deposit. We were pressed for time as our previous car was totaled a Pilot than one we had made on a base model at another dealership and had placed a deposit. We were pressed for time as our previous car was totaled and insurance rental ran out, so Shayne made arrangements for a loaner until our Pilot arrived at the lot. All went smoothly. More
The sales experience was great. Very responsive to emails and phone calls. After much internet research O'Donnell also had the best pricing and inventory. Very responsive to emails and phone calls. After much internet research O'Donnell also had the best pricing and inventory. More
I have bought 2 Honda CR-Vs from O'Donnell Honda, and both experiences were very professionally handled. I have nothing but respect for the salesmen and their knowledge and professionalism. The service both experiences were very professionally handled. I have nothing but respect for the salesmen and their knowledge and professionalism. The service department is another reason I came back to buy a 2nd CR-V; generally caring about the customer's needs and knowledgeable about the cars they service More