O'Donnell Honda

Straight forward and was able to purchase the car in a reasonable amount of time. Phone and email communication was responsive, timely, and courteous. reasonable amount of time. Phone and email communication was responsive, timely, and courteous. More

Unlike so many other dealerships in the area, O'Donnell had inventory! Lol ..the only hard part of this buying process was trying to figure out what I wanted because they had options to choose from! I inqu had inventory! Lol ..the only hard part of this buying process was trying to figure out what I wanted because they had options to choose from! I inquired online and was immediately contacted by ROB JACOBSON the minute that the dealership opened. He not only LISTENED to what I wanted but he communicated accurate numbers from the beginning until I signed the paperwork! This is my 4th Honda from this location and they have made me a loyal customer until the end! Great environment (sales & service) , Amazing customer service (reception, sales, service, finance) - call ROB JACOBSON lol, great deals, & they are honest and realistic!! I'm so happy with my 2025 but I'm still shocked that they made a way for me to get the exact vehicle that I wanted with all the options without me having to sell my body parts, lol. More

Sales Associate Stan Bailey was exceptional! He was knowledgeable, courteous, attentive to our needs, and quick to respond to our questions. Our second vehicle purchase with Stan was as smooth a He was knowledgeable, courteous, attentive to our needs, and quick to respond to our questions. Our second vehicle purchase with Stan was as smooth and pleasant as the first. We highly recommend him to anyone. Additionally, we'd like to acknowledge Rajeev Malhotra in Finance for ensuring the transaction was efficient and enjoyable. More

Easy going, straight forward and honest dealership. My salesman Stan was awesome and definitely recommend. My salesman Stan was awesome and definitely recommend. More

This is the third car I purchased from ODonnell and I’ve never been disappointed!! Shayne is wonderful. never been disappointed!! Shayne is wonderful. More

Just bought our 9th Honda from Shayne Wilson at O’Donnell. Easy to work with and no nonsense. The reasons I keep going back to Shayne and O’Donnell is great no pressure sales and service, and no si O’Donnell. Easy to work with and no nonsense. The reasons I keep going back to Shayne and O’Donnell is great no pressure sales and service, and no silly “extras” that they try to sell you when buying a car. My family shops here knowing we will get a great deal and be well treated. More

Actually, less than one-star . .. service department is untrustworthy based on our experience: (1) They recommended a new serpentine belt when one was purchased less than a year ea .. service department is untrustworthy based on our experience: (1) They recommended a new serpentine belt when one was purchased less than a year earlier at the same dealership. (2) They refused to do a wheel alignment despite having made an appointment for one. They'd only do it if we bought 4-new tires for almost $1,000. The tires had plenty of tread left (confirmed later at Coleman Honda who performed the wheel alignment with no problem whatsoever). (3) They gave us a higher price for brake rotors than that offered by other service advisors at this very dealership. Lost our TRUST in O'Donnell Honda Service Department, especially their Service Department Manager (score ZERO). It's almost as if they want to take advantage of seniors. More

I've had the most awesome experience with this dealership over the years. The service department served me well with my 2005 Honda Accord. I had a fantastic relationship with the entire staff and now with th over the years. The service department served me well with my 2005 Honda Accord. I had a fantastic relationship with the entire staff and now with the sales department. I always knew my next car would be another Honda. They're built to last! I just purchased a pre-owned Honda CR-V from yours truly, O'Donnell Honda. I had the pleasure to have Mark Sweeney, help me choose the right car with no pressure what so ever. He was friendly, knowledgeable and professional. Mark was very patient with me throughout the entire process answering all my questions and concerns. The entire staff at Honda are wonderful folks. I like to thank Mark, Brian, Tina, Shayne, just to name a few; for your great customer service! More

My experience here was amazing! Sayed is such a wonderful & patient gentleman as he walked me through everything .He was very understanding with the process of my situation before p Sayed is such a wonderful & patient gentleman as he walked me through everything .He was very understanding with the process of my situation before purchasing as he kept in contact to ensure everything was alright. Mr. Rashiid was also an outstanding individual. His process of explaining the financial end of the deal was smooth as butter! The team at this location truly goes above and beyond just for you. I didn’t feel like another addition to the data, I felt like FAMILY. Feels good to be their next door neighbor lol ! More

When I got my car there was one issue on driver side window. I went there and they fixed it. But later on I couldnt open or close passenger side window, from driver side master switch and I got some rec window. I went there and they fixed it. But later on I couldnt open or close passenger side window, from driver side master switch and I got some recalls letter from Honda. I wanted appointment from O Donnell Honda service for my recalls, they didn't give me. So I had to find another Honda service. Today I went there, and they found the problem and fixed it.when O'Donnel service fixed driver side window they did not update the software, and I had to pay 300$ for fix passenger side window issue. More