O'Donnell Honda
Ellicott City, MD
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947 Reviews of O'Donnell Honda
Exceptional service by the salesman Dave and a job well done by the finance manager Rajeev!! These guys made my car buying experience easy, problem free and worth wild done by the finance manager Rajeev!! These guys made my car buying experience easy, problem free and worth wild More
Recent car purchase This was the easiest car purchase I ever made. From my Sales Manager Ken Novak to my car salesman Alex Vinogradsky the purchase went very smoothly. Th This was the easiest car purchase I ever made. From my Sales Manager Ken Novak to my car salesman Alex Vinogradsky the purchase went very smoothly. They were very thorough in describing the features of the car making sure that we would not be surprised with all the new safety features. The finance Manager Rajeev Malhotra was very helpful in explaining the details of our loan, I have been using their service department with my other Honda, so that is why we decided to get our new Honda from O'Donnell More
Rude & unprofessional Went to the service manager Jerry to acknowledge an issue related to an error and unprofessional treatment from one of the cashiers. Jerry did not wa Went to the service manager Jerry to acknowledge an issue related to an error and unprofessional treatment from one of the cashiers. Jerry did not want to hear it, ignored me and walked away. When I called him out on not responding he merely said I heard you and I am not commenting. When I asked for his name, he directed another employee to give me one of his business cards, then said "no, give him two"? It does not appear management may know how to deal with something that can be difficult, certainly not what I expected from what should be a leadership model in front of immediate direct employees. I am clear now why the cashier was unprofessional as they follow example. More
This is a great dealer to buy your car!!! Alex V. Was my sales person and is amazing. Very knowledgeable and makes sure your buying process is streamlined and very pleasant!! I have bought 2 cars there and sales person and is amazing. Very knowledgeable and makes sure your buying process is streamlined and very pleasant!! I have bought 2 cars there and will buy from Alex/O’Donnell Honda again!!! More
The best experiance for the first time car buyer. I am so happy with my purchase. We had an emergency situation and we really had to buy a car. Our sales representative was Alex Vinigradsky.He was ver I am so happy with my purchase. We had an emergency situation and we really had to buy a car. Our sales representative was Alex Vinigradsky.He was very kind,knowlegeable ,very friendly and not pushy at all , like in most places we have been.Since I was buying my first car I was a little bit nervous not knowing much about cars.Alex explained pluses and minuses about each model.I went for a test drive and really liked the car,but I also liked the same car in a different color.I told Alex I need to sleep in and make a final decision. I finally decided on my color and I am very-very happy.Process went really smooth. I am really driving like on a clouds because so many fitures in my Honda Civic that I simply enjoy. I would definitely recommend this dealer to all of my friends.Enjoyed working with you guys.Thank you so much for helping me with purchasing my first car.Alex ,on a scale 1-10 you did a job of 100.I hope you get recognize for what you do.Thank you! More
Dave Edson Was Excellent! My car buying experience was made that much better while dealing with Dave Edson! He was very patient and he looked after us throughout the entire pro My car buying experience was made that much better while dealing with Dave Edson! He was very patient and he looked after us throughout the entire process! He even took the time to walk us through some key aspects of our vehicle. Because of him I chose to buy the 2019 Honda Accord over the 2019 Toyota Camry! Thanks Dave! Your AWESOME! Tracy & Tara Green More
Easy purchase for once. The most easy process of purchasing a vehicle I have ever had. Our salesman "Mohammed Khan" left us alone to browse and test-drive without hounding u The most easy process of purchasing a vehicle I have ever had. Our salesman "Mohammed Khan" left us alone to browse and test-drive without hounding us. The negotiation process was fair and swiftly completed without the usual excessive back and forth nickel and dime routine. Was not pressured into anything extra. More
Best Buy-caring experience ever. I purchase my vehicle on August 17, 2019. Mr. Joe C. was my salesman, and he really made the experience pleasant because after I left, I didn't feel I purchase my vehicle on August 17, 2019. Mr. Joe C. was my salesman, and he really made the experience pleasant because after I left, I didn't feel exhausted. He understood that my time was valuable and that I did not have the time nor energy to go"back and forth." I was there for about 75 minutes and returned the next day to complete the paperwork and finalize the deal. Thank you Mr. Joe, your're the best!!!! Gloria Brown More
Pleasant car buying experience We had a great car buying experience with Terry Askin. Got a 2019 CRV and are extremely happy! Terry helped us every step of the way being supportive We had a great car buying experience with Terry Askin. Got a 2019 CRV and are extremely happy! Terry helped us every step of the way being supportive and knowledgable without being pushy. He helped to make a hard decision easier! More
Excellent Service and Honest Dealings We purchased a Honda CRV at O'Donnell Honda and salesperson was Stan. He dealt with us fairly and honestly. Admittedly we were pretty indecisive and We purchased a Honda CRV at O'Donnell Honda and salesperson was Stan. He dealt with us fairly and honestly. Admittedly we were pretty indecisive and he was very courteous and patient at all times. Everyone was very nice and friendly from the receptionist to the finance person. I highly recommend O'Donnell Honda and ask for Stan! More