O'Donnell Honda
Ellicott City, MD
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947 Reviews of O'Donnell Honda
Always a professional and friendly experience when I visit O'Donnell Honda. The staff makes sure my service needs are met with the best quality and they are very efficient. I am always in and out withou visit O'Donnell Honda. The staff makes sure my service needs are met with the best quality and they are very efficient. I am always in and out without a lot of hassle. Great service! More
Great Service The sales person and his manager were extreme friendly, helpful and knowledgeable. We could not decide between two different models so they had us te The sales person and his manager were extreme friendly, helpful and knowledgeable. We could not decide between two different models so they had us test drive them both and then took the time to go over all the differences including price differences. The trade in was very reasonable and the finance department was helpful and also explained all the options. The salesperson (Stan) took a lot of time with me to go over all of the technology changes and has been available for further questions. More
A great overall car buying experience Shayne and everyone at O'Donnell Honda were very professional. He took the time to understand what I was looking for, and then went the extra mile to Shayne and everyone at O'Donnell Honda were very professional. He took the time to understand what I was looking for, and then went the extra mile to track down the exact car (trim, color, interior) we were looking for. No hassles, no pressure, just great service. I will be sending anyone I know that is shopping for or considering a Honda his and O'Donnell's way. More
My wife and I have purchased 3 new cars from Alex. He is a no nonsense sales person. He’s knowledge of the Honda product is excellent. He help set up our phone and all the custom infotainment setting in our a no nonsense sales person. He’s knowledge of the Honda product is excellent. He help set up our phone and all the custom infotainment setting in our new cars. When it comes time to buy our next new Honda Alex will definitely be our first call More
The place to buy a Honda I have been a long time customer of O'Donnell Honda. Having visited other dealer each time I'm making a new purchase I always come back to O'Donnell b I have been a long time customer of O'Donnell Honda. Having visited other dealer each time I'm making a new purchase I always come back to O'Donnell because they make the purchase less stressful, actually comfortable with no pressure focusing on my needs. I have always been made to feel a valued customer. From sales to service I have been very happy with my purchase and support. For anyone looking to buy a Honda this is a must stop. Check with Shayne Wilson in sales for a guided tour. More
Horrible Service Manager "Jerry" Service Manager "Jerry Furr" provided unprofessional and rude customer service. Jerry refused to acknowledge a customer complaint and rudely walked a Service Manager "Jerry Furr" provided unprofessional and rude customer service. Jerry refused to acknowledge a customer complaint and rudely walked away attempting to ignore and demean the customer in front of other employees. With the amount of poor reviews concerning his negative behavior, I can not understand how he is still within the position he is. Certainly the reason I will never do business here again. STAY AWAY! More
My first Honda Experience O'Donnell Honda made my car buying a pleasant experience. Dave was eager to spend as much time with me as I needed to test drive, explain all the fea O'Donnell Honda made my car buying a pleasant experience. Dave was eager to spend as much time with me as I needed to test drive, explain all the features, and make sure I was satisfied. More
3rd Time Buying from O'Donnell Hands down this is the best Honda dealer out there. Over the last 15 years we've purchased 3 new cars (4 cars including my mother-in-law's car) from O Hands down this is the best Honda dealer out there. Over the last 15 years we've purchased 3 new cars (4 cars including my mother-in-law's car) from O'Donnell. Each time O'Donnell has made the car buying experience easy and pleasant. O'Donnell's service department is awesome too. Even though we have a Honda dealership just a few miles from our house, we still drive the extra distance to have our cars serviced at O'Donnell. More