O'Donnell Honda
Ellicott City, MD
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947 Reviews of O'Donnell Honda
After deciding to buy a new vehicle, I went to O'Donnell Honda because of the excellent experience I had when I purchased a CR=V from them 3 years ago. From start to finish, Stan Bailey provided superior s Honda because of the excellent experience I had when I purchased a CR=V from them 3 years ago. From start to finish, Stan Bailey provided superior service that exceeded our expectations. We ended up getting the vehicle we wanted at a satisfying price and out of the dealership in under 2 hours. Follow-up from Stan and the dealership continues after the purchase. I am sold on Hondas because of the experience I've had with O'Donnell Honda. More
I recently purchased my 3rd Honda from O'Donnell Honda. Reliable cars, great dealership, skilled service department, and wonderful people. Thank you David Edson and Brian Blevins! Reliable cars, great dealership, skilled service department, and wonderful people. Thank you David Edson and Brian Blevins! More
Our entire buying experience at O’Donnell was outstanding from start to finish. If you are looking to buy, be sure to go to Stan. He was very prompt, not pushy at all, very patient, helpful, and friendly. from start to finish. If you are looking to buy, be sure to go to Stan. He was very prompt, not pushy at all, very patient, helpful, and friendly. He also gave us a great price for the vehicle. Just by communicating with him via email before even going there, I could tell how honest he was, and could see that he was not like other dealers. He also helped to still make sure I got the exact vehicle that I wanted by having one delivered, after someone else had purchased the initial one I wanted. Rajeev helped us with financing and was also great- he was very honest and not pushy at all. Our experience was so great, that we didn’t even feel like we were a car dealer. We will definitely be returning in the future. Thank you O’Donnell for such an enjoyable car buying experience!! More
Shayne was a pleasure to work with. Great communication & honest. Sales & Service both top notch! Best customer service around. Purchased our first set of Honda's from O'Donnell in 2003 (Accord and Pilo & honest. Sales & Service both top notch! Best customer service around. Purchased our first set of Honda's from O'Donnell in 2003 (Accord and Pilot - we still have the Pilot thanks to the great customer service from Steve in the Service Department), just purchased our new Passport in 2020 and will go back the next time. This dealership is dependable and honest - just what we need in this crazy world we live in today! More
Alexei Vinogradsky was great! He kept in communication with me since I leased a 2018 CRV to make sure I didn’t have any issues, notified me of early lease trade in options this summer and helped me transi with me since I leased a 2018 CRV to make sure I didn’t have any issues, notified me of early lease trade in options this summer and helped me transition from the 2018 lease to a 2020 CRv lease with ease. More
These guys are top notch. They get you in and out and go above a beyond the service expectation. I'm on my 7th ODonnell honda and I keep coming back getting ready to purchase another one. Outstatnding ser above a beyond the service expectation. I'm on my 7th ODonnell honda and I keep coming back getting ready to purchase another one. Outstatnding service and attitute. Keep up the great work!! Tim More
My Experience:Robert was an excellent sales consultant. My Experience: Robert was an excellent sales consultant. He demonstrated excellent customer service without being intrusive. He listened to what we w My Experience: Robert was an excellent sales consultant. He demonstrated excellent customer service without being intrusive. He listened to what we wanted and he made it happen. This is our 3rd purchase from O’Donnell Honda and by far our best experience. Thanks Mr. Robert Baker for a job well done. More
Jerry Service manager is a great guy you’re always taking care of me he’s the best solution I go there best customer service. care of me he’s the best solution I go there best customer service. More
Pleasure working with you guys.Had my first oil change last Saturday.Wait time was not too long.Staff was very friendly.We are definitely coming back to you guys.Thank you for your service. last Saturday.Wait time was not too long.Staff was very friendly.We are definitely coming back to you guys.Thank you for your service. More
I have completed all required service on my Accord at O'Donnell. They have outstanding service and are very friendly and very professional! I recommend them to all of my family and friends as they have O'Donnell. They have outstanding service and are very friendly and very professional! I recommend them to all of my family and friends as they have appeared honest and my experiences have continued to be excellent!! Bravo!! More