Nucar Toyota of North Attleboro

Horrible Service I have a 2015 Toyota Rav4 which I am currently leasing. Lease is up in December. Since the beginning of the lease I have had nothing but problems with I have a 2015 Toyota Rav4 which I am currently leasing. Lease is up in December. Since the beginning of the lease I have had nothing but problems with the car. Had to get a new head gasket, my AC wasn't working, it was just horrible. Took them over a week to finally figure out what was wrong with the car. Its a 2015, it shouldn't be having an issue like this. Now I was in a car accident, they wouldn't help me with a rental.. Not willing to cover it even with my rental insurance. Told them I was going to take it somewhere else and they still did not try to accommodate me with a rental car. Talked to a sales rep last night to not have ANYONE touch my car. They stated they would leave a note in the car and not have anyone touch it. I also contacted the collision center as well. This morning an auto repair shop that was WILLING to accommodate me with a rental car with no money out of pocket went to pick up the car this morning and it wasn't there. I called Toyota, they couldn't find the keys or had no idea where the car was.. Got a call from the manager stating that the collision center came to pick it up and that I did not call them to cancel the tow. They DO NOT clearly know what they are doing at Toyota. They were not helpful, they are quick to point fingers at the customer for their own mistake, and they are not willing to accommodate for their customers leasing THEIR cars. I will never get another lease here. Once my lease is up I am going else where. If you want people to stay with Toyota, maybe changing your leasing terms and doing your job will help because you will lose good customers like this. More

Salesman review Excellent sales experience, Jose was very knowledgeable and attentive to the type of auto I was looking for. Extremely detailed when it came to docume Excellent sales experience, Jose was very knowledgeable and attentive to the type of auto I was looking for. Extremely detailed when it came to documentation and setting up my daughters phone to the system. I’d highly recommend asking for him. You can tell within your first interaction he’s been around a long time and definitely knows the business. More

New car Jose Monteiro went thru the process of ending one lease and starting a new lease with a new vehicle. Since I had quite a few questions and some concer Jose Monteiro went thru the process of ending one lease and starting a new lease with a new vehicle. Since I had quite a few questions and some concerns it took some time but Jose was patient and understanding and worked hard to answer all my questions. I never felt rushed and I felt that he listened to my concerns and was sincere. More

test drive I was there for only a test drive. James was assigned to us. He was friendly on the greeting and that was it. When we went to his desk and he started I was there for only a test drive. James was assigned to us. He was friendly on the greeting and that was it. When we went to his desk and he started asking questions, he seemed like he was getting irritated by me not giving him any answers. I told him over and over I was just there for a test drive and I was doing more throughout the day at other dealers. from there he made us sit, then we followed him outside, then he told us to go back inside to wait. Not sure what James was doing but we stood there waiting for about 10 minutes. When he came back, he had a bottle of water and never offered one to us on a 90 degree hot day. When I got in the vehicle(the Highlander), he never took down the paper on the passenger side that has all of the cars information. When I was driving I had to find spots on the almost fully covered window to take a right hand turn. He also sat in the front seat where all of my other test drives(I had done about 8 up until this one), where usually they sit in the back when I have brought someone with me. After the test drive was done, we went inside to get his business card and when shaking hands goodbye which I initiated, he didn't even make eye contact. More

End of lease, got a great deal on a new one I’m extremely pleased with the lengths Boch Toyota went to retain me as a customer. Jose was wonderful to work with. He was friendly, professional, an I’m extremely pleased with the lengths Boch Toyota went to retain me as a customer. Jose was wonderful to work with. He was friendly, professional, and very fair. If you’re considering buying or leasing a car from Toyota, ask for him. More

Awesome! We always have a great experience here. Jose went above and beyond to make sure we were happy. I always recommend Boch to friends and family! We always have a great experience here. Jose went above and beyond to make sure we were happy. I always recommend Boch to friends and family! More

Absolutely the best! We had a great experience at Boch South from the moment we walked in the door to look til we drove away in our new car, Friendly service, easy to deal We had a great experience at Boch South from the moment we walked in the door to look til we drove away in our new car, Friendly service, easy to deal with and they did exactly what they said they would every step of the way. More

Customer service excellent Please with the customer service of Thomas and staff assisting in the purchase of my New Camry. The service has been excellent no complaints at all Please with the customer service of Thomas and staff assisting in the purchase of my New Camry. The service has been excellent no complaints at all More

Easy experience with jose. In and out and got what i wanted without a lot of wasted time or runaround. He was knowledgeable and easy to work with. with jose. In and out and got what i wanted without a lot of wasted time or runaround. He was knowledgeable and easy to work with. More

Great buying experience! We dealt with Jose Monteiro. Professional, knowledgeable, courteous and absolutely no pressure on the purchase. My husband and I highly recommend J We dealt with Jose Monteiro. Professional, knowledgeable, courteous and absolutely no pressure on the purchase. My husband and I highly recommend Jose's high standard customer service abilities. More