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Nucar Hyundai of North Kingstown

North Kingstown, RI

4.4
1,586 Reviews
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3665 Quaker Lane

North Kingstown, RI

02852

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Showing 1,586 reviews

August 27, 2024

I just bought a used car from Nucar Hyundai and it was hassle free no xx add ons and no hard selling in the finance dept.I would highly recommend any one looking for a new or used car to check them out an More

by webcapt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Zulla
Aug 27, 2024 -

Nucar Hyundai of North Kingstown responded

We are so glad that Eddy had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 12, 2024

I am on my fourth Hyundai never had an issue when it was owned by Tarbox, My wife's car wouldn't start so I had it towed to Nucar I was told that the car needed an engine, and I said fine its under warranty More

by djlopes55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Reardon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Nucar Hyundai of North Kingstown responded

We are sorry to hear about the issues you've experienced with our service department. This is not the level of service we strive to provide. We would like to discuss this further and work towards a resolution. Please give us a call at 401-826-1500 so we can address your concerns. Thank you for bringing this to our attention.

August 03, 2024

I had to come here and comment on the wonderful experience we had at the NUCAR Hyundai of North Kingston dealership, particularly the sales associate William McGraw. The exemplary professionalism t More

by loribowie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William McGraw
Aug 05, 2024 -

Nucar Hyundai of North Kingstown responded

Thank you for your business and this review. We're happy to hear William was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 06, 2024

Needed a motor for the rear windshield and was told the parts would be ordered and/ weeks later they told me the parts were never ordered. More

by Beth51458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Reardon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Walsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Nucar Hyundai of North Kingstown responded

We apologize for the oversight and any inconvenience caused. Please contact us directly at 401-826-1500 so we can address this issue promptly and ensure your needs are met. Your feedback helps us improve our service.

September 12, 2023

Service center used subpar and unsafe rope plug on tire repair. Plug failed within 20 minutes of use and resulted in dangerously low tire pressure on highway. I brought the vehicle to a local tire shop More

by nnicolella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 16, 2023 -

Nucar Hyundai of North Kingstown responded

Noah, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Sep 16, 2023 -

nnicolella responded

One of the service managers already spoke with me over the phone. He said you will be providing reimbursement for our two new tires. Once I receive that reimbursement, I will edit this into the review that you all made things right (although you should really reconsider your choice of tire plug methods, perhaps follow the manufacturer guidelines more closely).

October 19, 2022

Great customer service. This dealership didn't add anything to sticker price. Salesrep was great went over everything inside the vehicle. I would definitely buy another vehi More

by tinagkc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Caparco
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Thillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2022

I purchased a 2022 Tuscon in June. Had a mechanical issue and it took 4 weeks to even get an appointment. The only reason for 2 stars is Nate, Service Manager who is wonderful. This More

by Lynn.vesce
Recommend Dealer
No
Employees Worked With
Chris Cuoco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Acosta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Holston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate, Service Manager
Oct 02, 2022 -

Nucar Hyundai of North Kingstown responded

We apologize for not handling the issues right the first time and we hope that exchanging the vehicles showed how much we care about your business. If you need anything don’t hesitate to reach out to anyone of the management staff.

July 24, 2022

Welcoming atmosphere. Very helpful/knowledgeable staff. I would highly recommend for car sales and service. More

by jonesy9183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cuoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

I recently visited the dealership and was met by Lynn Holston. I was interested in a car that was coded as "in transit". Lynn was very courteous and knowledgeable. I put a deposit on it and was notified More

by cyndie54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Holston
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2022

Nu Car Tarbox does a great job. Repair is done on time, efficiently,and very clean. More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Holston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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