Nucar Hyundai of North Kingstown

I want to Shout out to Zach who came to my assistance and helped me immensely yesterday! Great guy! I also want to hail Norman who is always there for us! However, on my 2 year old car I needed a new engine helped me immensely yesterday! Great guy! I also want to hail Norman who is always there for us! However, on my 2 year old car I needed a new engine, which happened after an oil change which appeared to have leaked out? In fairness they replaced the engine and took care of it at no cost! Now, I had my car service d at the end of April and yesterday (end of June) my car starts beeping and has NO coolant in it! Where did it go? Was it filled in April ? Questionable huh??I find it hard to believe in 2 months I am empty on coolant?? Very concerned about service area ? I would like to hear back from someone in charge or meet with them in person because I send people to buy cars over there and have had forever and never had these issues! But now, 2 mistakes later, and at my free oil change they had no problem upselling me 369.98 for other servicing but No Coolant?? This is the second car bought from Hyundai from 2019 and now this 2024! I am sorry to say I am somewhat suspicious of their servicing Department ? More

John made the process fast and easy Deal was great Joe Paoletta made the deal work always a fantastic salesman Thanks Jerry and Vivian Blau Paoletta made the deal work always a fantastic salesman Thanks Jerry and Vivian Blau More

I just bought a used car from Nucar Hyundai and it was hassle free no xx add ons and no hard selling in the finance dept.I would highly recommend any one looking for a new or used car to check them out an hassle free no xx add ons and no hard selling in the finance dept.I would highly recommend any one looking for a new or used car to check them out and ask for Eddy to assist with your purchase he was awesome with me! More

I am on my fourth Hyundai never had an issue when it was owned by Tarbox, My wife's car wouldn't start so I had it towed to Nucar I was told that the car needed an engine, and I said fine its under warranty owned by Tarbox, My wife's car wouldn't start so I had it towed to Nucar I was told that the car needed an engine, and I said fine its under warranty, two weeks later they still hadn't looked at the car. After three weeks i began to get rather testy and went there, the service writer had a mechanic look at the car to verify the engine was bad, lo and behold it wasn't the engine it only needed a starter. I referred my son and his wife there they purchased a new Hyundai my daughter in law called to make an appointment for an oil change they confirmed a 9am appointment at 1030 she inquired about the status and was told it was first come first served on oil changes why bother making an appointment. This service department is terrible, I am in the market for a new car but am very hesitant to purchase there because of the service. I am seriously thinking about going to pride More

I had to come here and comment on the wonderful experience we had at the NUCAR Hyundai of North Kingston dealership, particularly the sales associate William McGraw. The exemplary professionalism t experience we had at the NUCAR Hyundai of North Kingston dealership, particularly the sales associate William McGraw. The exemplary professionalism that he provided to us over the course of a month during the search, sale, and post sale customer support was was so greatly appreciated. He provided us with so much information about our new Hyundai and assisted us with the phone app. When we drove off the dealership lot we were very comfortable with all the wonderful attributes to be found on the interior and the exterior of our new Hyundai. I highly recommend this dealership and most definitely recommend finding William McGraw to introduce you to your new Hyundai. A+++ dealership . We drove in from Maine to do business with them and it was 100% worth it. More

Needed a motor for the rear windshield and was told the parts would be ordered and/ weeks later they told me the parts were never ordered. parts would be ordered and/ weeks later they told me the parts were never ordered. More

Service center used subpar and unsafe rope plug on tire repair. Plug failed within 20 minutes of use and resulted in dangerously low tire pressure on highway. I brought the vehicle to a local tire shop repair. Plug failed within 20 minutes of use and resulted in dangerously low tire pressure on highway. I brought the vehicle to a local tire shop and the staff there were shocked that a dealership would use this type of plug and patch, as it is not recommended (and in their experience is usually used by shady and cheap third party mechanics). This also made the tire unrepairable, so I believe the dealership used this patch purposefully so we would come back and buy tires from them after the plug fails. I would recommend getting your service elsewhere. More

I purchased a 2022 Tuscon in June. Had a mechanical issue and it took 4 weeks to even get an appointment. The only reason for 2 stars is Nate, Service Manager who is wonderful. This Had a mechanical issue and it took 4 weeks to even get an appointment. The only reason for 2 stars is Nate, Service Manager who is wonderful. This is the 6th car that I have purchased from Tarbox and their name should not even be associated with Nucar. The initial purchase and subsequent issue was met with a "too bad" attitude; again, with the exception of Nate. Stuck with an expensive car payment and extremely unhappy. I also recommended the Tuscon to a friend. She purchased a 2023 for $500 less and it included the power lift gate. More