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Nucar Mazda of New Castle

New Castle, DE

3.0
118 Reviews
Welcome to the Nucar Mazda of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Mazda of their dreams!
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172 N. Dupont Hwy

New Castle, DE

19720

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Showing 118 reviews

October 30, 2021

Consistently Provide Great Service! This is my fourth Consistently Provide Great Service! This is my fourth Mazda care purchase from the same dealer and the same sales Rep. I've never had any issues ,t More

by stanford72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Matthews
October 15, 2021

Great facility, efficient personne, comfortable waiting area, good price, great follow-up on scheduled appointments More

by markbader.braskem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stanitski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

Everyone was very kind (especially my sales agent, Mario Hudson), extremely knowledgeable, very helpful in finding the vehicle for me! As a first time car buyer, I couldn’t have asked for a more pleasant pr More

by Jasmintimbers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MARIO HUDSON
Aug 06, 2021 -

Nucar Mazda of New Castle responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. - The Nucar Mazda Team

July 22, 2021

Dan and Ken were very nice to me and knowledgeable. I was looking for safety in a car and Dan helped me alot to decide what I was going to get. I got a 2021 CX5 and I like alot and feel safe after my accide More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stanitski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Nucar Mazda of New Castle responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Nucar Mazda Team

June 05, 2021

Ken Chin was an outstanding sales person. He made the whole process very easy. They offer a huge selection of Mazdas. Management and sales team are on point. Great all round experience from the Nucar Maz More

by JLiles4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Nucar Mazda of New Castle responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. - The Nucar Mazda Team

April 22, 2021

We just purchased a Mazda 3 hatchback 2.5 liter turbo. We had researched hatchbacks as we did not like the handling, ride height or bulkiness of SUVs including our own. After driving many, we chose the Mazda More

by kaufman3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Garcia
Apr 27, 2021 -

Nucar Mazda of New Castle responded

Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! - The Nucar Mazda Team

April 07, 2021

I recently bought the CX-5 carbon edition from Nucar Mazda. I reached out to many dealerships to locate this car. Steven the sales manager reached out to me personally and through email. and then Ken a More

by jeromepatterson1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Soo / Finance Manager
Apr 12, 2021 -

Nucar Mazda of New Castle responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. - The Nucar Mazda Team

April 06, 2021

This was the best car buying experience I've ever had! Ryan, Angelo, and Tom worked hard to get me in the car I wanted for a payment I can afford. I appreciate all of their help. I highly recommend this d More

by AmberStar1066
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Angelo, and Tom
Apr 12, 2021 -

Nucar Mazda of New Castle responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. - The Nucar Mazda Team

March 20, 2021

Service is efficient, on time and work is done right the first time. The service managers are polite, focused and work hard to make sure the service is a good experience. Am on my 4th Mazda that has been More

by Cassandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Nucar Mazda of New Castle responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - The Nucar Mazda Team

December 20, 2019

I really appreciate this team’s kindness and patience tonight. They were professional and knowledgeable. Thanks for making right on a bad situation ! Thank you! More

by Jillian.evans
Recommend Dealer
Yes
Employees Worked With
Steve Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony S, and Ed Woodringer , Ray Romano, Juan Matthews
Jan 02, 2020 -

Nucar Mazda of New Castle responded

Jillian, thank you for leaving us such an awesome response! We appreciate the kind words and hope to see you again. Take care!

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