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Nucar Chevrolet of Woburn

Woburn, MA

Overview
Employees
Reviews
Vehicles
4.5
480 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 480 reviews

November 19, 2024

George was excellent. Very thorough and efficient. He made sure to get us in and out as quick as possible and while explaining the process so we understood what to expect. More

by angela61786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Murphy
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November 17, 2024

They always take great care of my family and myself very courteously highly recommended for service More

by TAFINETHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark O'Mally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Riker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your kind words and recommendation! We’re thrilled to hear that our team takes great care of you and your family. We appreciate your trust and look forward to continuing to serve you!

November 15, 2024

Appointment booking was easy. The service was completed fast and transportation was provided while they automobile was in there. More

by MURPHY_WILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny
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Nov 18, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback! We’re glad to hear that booking was easy, the service was quick, and you appreciated the transportation option. We look forward to serving you again in the future!

November 13, 2024

Usually excellent this time not on schedule and problem not completely fixed. Communication with Joe was the only shining part of this repair visit. More

by Artnsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe..customer service.
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Nov 14, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback. We’re sorry to hear that this visit didn’t fully meet your expectations and that the issue wasn’t completely resolved. Please give us a call at 781-702-4931 so we can address this and ensure everything is set right. We appreciate your patience and look forward to assisting you further.

November 10, 2024

Does not stand behind dealer installed accessories. I was informed by Nucar that accessories had a 2 year warranty. I arrived to have tonneau cover repaired/replaced and was then informed that it wou More

by Akesjr74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark O'Mally
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Nucar Chevrolet of Woburn responded

We’re sorry for the confusion and understand your frustration. Our dealer-installed accessories do come with a 2-year warranty, but the mileage limitation of 36,000 miles is a key factor in determining coverage eligibility. It seems there was a miscommunication, and we apologize for any inconvenience this caused. We take pride in providing accurate information to our customers, and we will review our processes to ensure this doesn’t happen again. Please feel free to contact us directly at 781-702-4931 to discuss your concerns further.

November 10, 2024

Excellent service. Would not honor my rewards. Did not offer or ask me an inspection service More

by ARTHURBENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback. We’re glad to hear you had excellent service, and we apologize for the oversight regarding your rewards and the inspection service. We’ll work on ensuring these details are addressed in the future. Please feel free to contact us directly at 781-702-4931 if you'd like to discuss this further.

November 09, 2024

I have purchased multiple vehicles here and have had a good experience each time. Will probably buy next vehicle here when ready. More

by mauriep1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Machado
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Nov 12, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your continued trust and support! We’re thrilled to hear you’ve had a great experience with each of your purchases. We look forward to helping you with your next vehicle when you're ready!

November 08, 2024

The staff was very courteous and my car was serviced and ready within the estimated time frame More

by polyethlyn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark O'Mally
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 07, 2024

My last service was terrible,my vehicle was worse than when I brought in, Had to go elsewhere and spend more money to fix problem Waiting for refund from service manager.for over a month More

by We
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Reko
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Nucar Chevrolet of Woburn responded

We're very sorry to hear about your experience and the ongoing delay with your refund. Please give us a call at 781-702-4931 so we can address this matter promptly and ensure everything is resolved to your satisfaction. Thank you for your patience, and we look forward to making this right.

November 07, 2024

I left my GMC car with the stabilitytruck light on, and they fixed the problem. The labor cost was fair and honest! More

by alexalex09101978@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark O'Mally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience! We’re glad we could fix the issue and that you found our pricing fair and honest. We’re here whenever you need us! Safe travels!

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