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Nucar Chevrolet of Woburn

Woburn, MA

Overview
Employees
Reviews
Vehicles
4.5
501 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 501 reviews

January 05, 2025

This was my first service experience. I was impressed with the cleanliness of the dealership. The service was performed in a timely manner. My vehicle was remained clean. The video of t More

by RichZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience! We're thrilled to hear you were impressed with the cleanliness, timely service, and the vehicle video after your visit. We’re committed to maintaining this level of excellence and look forward to serving you again!

January 04, 2025

Poor service. No communication from the service team about the status of my vehicle and they still don’t know what’s wrong with my truck More

by SONJANEWSOME627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill Recko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Proudfoot
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Nucar Chevrolet of Woburn responded

We’re very sorry to hear about your experience and the lack of communication regarding your vehicle’s status. This is not the level of service we strive to provide, and we’d like to make it right. Please give us a call at 781-702-4931 so we can address your concerns and provide an update on your truck. Thank you for bringing this to our attention.

January 02, 2025

The dealership was friendly and thorough. They took care of my maintenance quickly and kept me informed all the way. More

by Craig B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Nucar Chevrolet of Woburn responded

Thank you for your kind words! We’re glad to hear you had a friendly and efficient experience with us. Keeping our customers informed is a top priority. We look forward to serving you again in the future!

January 01, 2025

Super helpful and nice Donnie went out of his way to fit me in for service before I drove to NH. More

by MARIACASTINETTI
Recommend Dealer
Yes
Employees Worked With
Donnie in service
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Jan 02, 2025 -

Nucar Chevrolet of Woburn responded

Thank you for your kind review! We’re thrilled to hear Donnie went above and beyond to fit you in for service before your trip. Safe travels to NH, and we’re here whenever you need us!

January 01, 2025

Joe Williams was very helpful in locating the dealership that had a Malibu that i was More

by LADDIEB2
Recommend Dealer
Yes
Employees Worked With
Joe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Nucar Chevrolet of Woburn responded

Thank you for the 5 stars! We’re thrilled to know you had a great experience. See you next time!

December 24, 2024

I came to Nucar in Woburn with my GMC because I had a bad experience from the dealer I purchased it from. My experience with Nucar was better than I could ask for. They got the work done faster than promis More

by Stshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience! We're thrilled to hear that Joe and our team were able to exceed your expectations and provide the service you deserve. It's our goal to make every visit smooth and stress-free. We look forward to assisting you again in the future!

December 22, 2024

Since my check went in for its first service as it is brand new. There is a rattling noise it makes like something is loose or vibrating in the dash. It is driving me crazy. More

by Jlamoo83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for bringing this to our attention, and we’re sorry to hear about the issue with your vehicle. We’d like to help resolve this for you as soon as possible. Please give us a call at 781-702-4931 so we can look into this further and get it taken care of. Your satisfaction is important to us!

December 21, 2024

Joe Busa for my 3rd visit was again professional, explained the cost and the work that would be done. Said i would be out by 1pm and i was. He represents Nucar so well with his pleasant personality. More

by KKULCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your kind words! We’re thrilled to hear that Joe provided another great experience and kept everything on schedule for you. We’re lucky to have him on our team and will be sure to share your feedback with him. We look forward to seeing you again!

December 21, 2024

They were very professional and took me in on short notice. The mechanic John did a great job and I highly recommend More

by Evan Vachon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Riker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Busa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We’re so glad we could accommodate you on short notice and that John did a great job. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

December 20, 2024

I was welcomed in a very nice manner and the service rep showed me to waiting room and said help yourself to the coffee or tea. Every so often he would come in update on the progress until the truck was rea More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience! We're delighted to hear you felt welcomed and well taken care of throughout your visit. Keeping you informed and comfortable is what we strive for. We're glad you were happy with the service and look forward to assisting you again!

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