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Nucar Chevrolet of Woburn - Service Center
Woburn, MA
330 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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330 Reviews of Nucar Chevrolet of Woburn - Service Center
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November 22, 2024
John Carboni went above and beyond helping me with the GPS questions. Thank you John. GPS questions. Thank you John. More
by PURPLEBERRY1313
Verified CustomerEmployees Worked With
November 22, 2024
Unsatisfied with service, and not returning my calls. Spoke with Joe in service multiple times, with promises of a return call from the service manager, but nothing. Took my car in for a noise underne Spoke with Joe in service multiple times, with promises of a return call from the service manager, but nothing. Took my car in for a noise underneath, and they told me that replacing the sway bar links and rear shocks would take care of it. It didn't. They did not properly diagnose the problem. I went for a ride with the tech later, and he identified the problem in about 5 minutes. Had they done that earlier, I would not have spent almost $1000.00 to NOT fix the problem. The only thing I asked after that was to give me a discount on the parts, not even looking for a break on the labor, though it would be nice too. More
by gscraig55
Employees Worked With
Joe Busa
November 19, 2024
George was excellent. Very thorough and efficient. He made sure to get us in and out as quick as possible and while explaining the process so we understood what to expect. Very thorough and efficient. He made sure to get us in and out as quick as possible and while explaining the process so we understood what to expect. More
by angela61786
Employees Worked With
George Murphy
November 17, 2024
They always take great care of my family and myself very courteously highly recommended for service courteously highly recommended for service More
by TAFINETHY
November 13, 2024
Usually excellent this time not on schedule and problem not completely fixed. Communication with Joe was the only shining part of this repair visit. not completely fixed. Communication with Joe was the only shining part of this repair visit. More
by Artnsha
Employees Worked With
Joe..customer service.
November 10, 2024
Does not stand behind dealer installed accessories. I was informed by Nucar that accessories had a 2 year warranty. I arrived to have tonneau cover repaired/replaced and was then informed that it wou I was informed by Nucar that accessories had a 2 year warranty. I arrived to have tonneau cover repaired/replaced and was then informed that it would not be covered because I was over 36,000 miles. The 2 year warranty I was given false info. Had I been given the right info, I would have had the problem addressed before 36000 miles. I waited because i was told I had 2 years. Bad information and they refused to stand behind their word. More
by Akesjr74
Employees Worked With
November 08, 2024
The staff was very courteous and my car was serviced and ready within the estimated time frame ready within the estimated time frame More
by polyethlyn
Employees Worked With
November 07, 2024
My last service was terrible,my vehicle was worse than when I brought in, Had to go elsewhere and spend more money to fix problem Waiting for refund from service manager.for over a month when I brought in, Had to go elsewhere and spend more money to fix problem Waiting for refund from service manager.for over a month More
by We
Employees Worked With
