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Nucar Chevrolet of Woburn

Woburn, MA

Overview
Employees
Reviews
Vehicles
4.5
542 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 542 reviews

November 10, 2024

Does not stand behind dealer installed accessories. I was informed by Nucar that accessories had a 2 year warranty. I arrived to have tonneau cover repaired/replaced and was then informed that it wou More

by Akesjr74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark O'Mally
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Nov 12, 2024 -

Nucar Chevrolet of Woburn responded

We’re sorry for the confusion and understand your frustration. Our dealer-installed accessories do come with a 2-year warranty, but the mileage limitation of 36,000 miles is a key factor in determining coverage eligibility. It seems there was a miscommunication, and we apologize for any inconvenience this caused. We take pride in providing accurate information to our customers, and we will review our processes to ensure this doesn’t happen again. Please feel free to contact us directly at 781-702-4931 to discuss your concerns further.

November 10, 2024

Excellent service. Would not honor my rewards. Did not offer or ask me an inspection service More

by ARTHURBENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback. We’re glad to hear you had excellent service, and we apologize for the oversight regarding your rewards and the inspection service. We’ll work on ensuring these details are addressed in the future. Please feel free to contact us directly at 781-702-4931 if you'd like to discuss this further.

November 09, 2024

I have purchased multiple vehicles here and have had a good experience each time. Will probably buy next vehicle here when ready. More

by mauriep1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Machado
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Nov 12, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your continued trust and support! We’re thrilled to hear you’ve had a great experience with each of your purchases. We look forward to helping you with your next vehicle when you're ready!

November 08, 2024

The staff was very courteous and my car was serviced and ready within the estimated time frame More

by polyethlyn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark O'Mally
Report | Print
November 07, 2024

I left my GMC car with the stabilitytruck light on, and they fixed the problem. The labor cost was fair and honest! More

by alexalex09101978@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
Report | Print
Nov 08, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience! We’re glad we could fix the issue and that you found our pricing fair and honest. We’re here whenever you need us! Safe travels!

November 07, 2024

My last service was terrible,my vehicle was worse than when I brought in, Had to go elsewhere and spend more money to fix problem Waiting for refund from service manager.for over a month More

by We
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Recko
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Nucar Chevrolet of Woburn responded

We're very sorry to hear about your experience and the ongoing delay with your refund. Please give us a call at 781-702-4931 so we can address this matter promptly and ensure everything is resolved to your satisfaction. Thank you for your patience, and we look forward to making this right.

November 04, 2024

Thank you for the great service. Staff was very helpful. Got my truck fixed sooner than they said it would be done. Was great to know a dealership still does a good job was my first More

by SVAUGHAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
Report | Print
Nov 04, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the wonderful feedback! We're so glad you felt comfortable with our team's clear communication and appreciated the quick turnaround on your truck. It's great to know your first experience with us was a positive one. We apologize for the rental car issue and appreciate your understanding. Looking forward to serving you again!

November 01, 2024

Joe was very nice to work with and did a good job of explaining things to me and trying to help me get the best deals and service. More

by NIFFAH1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa
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Nov 01, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the kind words! We’re glad Joe provided helpful explanations and worked to get you the best deals and service. It’s great to hear you had a positive experience with us!

November 01, 2024

Service advisor was professional and kept me informed of status. They advised me of their recommendations. More

by zooples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but nice guy
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Nov 04, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience! We're glad to hear our service advisor was professional and kept you informed throughout the process. We look forward to serving you again!

November 01, 2024

I was somewhat aggravated because service had to keep my car overnight because of short staffing and when I called on Thursday it sounded like you might keep it a second day I was very upset and took my a More

by BRSCOTT29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
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Nov 04, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience with us. We apologize for the delay and appreciate your patience during the process. We're glad to hear that Donnie was able to provide professional support and keep you informed, ensuring you had a smooth experience in the end. We’re lucky to have him on our team, and we’ll be sure to pass along your kind words!

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