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Nucar Chevrolet of Woburn

Woburn, MA

Overview
Employees
Reviews
Vehicles
4.5
763 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 763 reviews

October 17, 2026

Great experience purchasing a vehicle from Nucar. John and Austin addressed all questions and provided solid advice. They didn’t pressure during the negotiations and were pleasant to work with. More

by tim.s.swan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin McPeak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Ormiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Coil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your kind words, Tim! I’m thrilled to hear you had a great experience purchasing your vehicle from Nucar Chevrolet of Woburn. It’s wonderful to know that John and Austin were able to address your questions and provide you with valuable advice without any pressure. I appreciate your feedback, and we hope to see you again soon! Enjoy your new vehicle! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

October 13, 2026

Dealership misdiagnosed the problem with vehicle. Unresponsive to multiple calls to find a solution Poor customer service More

by mouad1984
Recommend Dealer
No
Employees Worked With
Bill, Service Manager
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Oct 14, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 12, 2026

Easy to make an appointment. Advised on recommended service as well as requested service and service is completed on time. More

by Joule
Recommend Dealer
Yes
Employees Worked With
Christopher Johnson
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Oct 13, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your positive review, Joule! I'm glad to hear that your experience at Nucar Chevrolet of Woburn was smooth and that we could assist you with both your requested and recommended services. Timely service is important to us, and I appreciate your feedback. We look forward to seeing you again for your future service needs! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

October 09, 2026

They quickly and efficiently addressed the issue with my car. They were courteous and professional. More

by ayersd1
Recommend Dealer
Yes
Employees Worked With
Bill
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Oct 09, 2026 -

Nucar Chevrolet of Woburn responded

Your praise for our quick, efficient, and professional service means a lot to our team. We’re pleased we could address the issue with your Chevrolet Equinox so smoothly and courteously. Everyone Loves a Nucar!

October 08, 2026

I was able to drop off and pick up my truck without hassle. I was also able to easily schedule additional service. More

by drxris
Recommend Dealer
Yes
Employees Worked With
Tim
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Oct 08, 2026 -

Nucar Chevrolet of Woburn responded

We're glad the drop-off and pick-up of your Silverado 1500 was hassle-free and scheduling additional service was easy. Knowing this streamlined experience met your needs means a lot to our service department. Everyone Loves a Nucar!

Oct 08, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your positive feedback! I'm thrilled to hear that you had a hassle-free experience dropping off and picking up your truck at Nucar Chevrolet of Woburn. If you need any more assistance or have additional services to schedule in the future, don't hesitate to reach out. We look forward to seeing you again! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

October 07, 2026

I had a great experience with the dealership. The service was excellent, professional, and efficient. Bill and Chris were very helpful and made the entire process easy and stress-free. I truly ap More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2026 -

Nucar Chevrolet of Woburn responded

We’re glad the service on your Chevrolet Traverse felt professional and efficient. Hearing that Bill and Chris made every step easy and stress-free means a great deal to our service team. Everyone Loves a Nucar!

October 05, 2026

Wait long time to have the car Have to drive a lot in the order to pass n the inspection More

by Ronaldoandrade0420
Recommend Dealer
Yes
Employees Worked With
Logan
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Oct 05, 2026 -

Ronaldoandrade0420 responded

Wait long time to get the car and 10 days to get the inspection done. Have to drive the car over 600 miles

Oct 05, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback. We’re sorry for the delays you experienced receiving your vehicle and completing the inspection process. We understand how frustrating it must have been to wait 10 days and put additional miles on your vehicle. We appreciate you bringing this to our attention and will share your feedback with our team.

September 30, 2026

Always very courteous and professional. That's enough. That's enough All set No No No No More

by Jax1247
Recommend Dealer
Yes
Employees Worked With
Tim
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Oct 01, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback, Jax! I appreciate your kind words about our courteous and professional service at Nucar Chevrolet of Woburn. We look forward to serving you again in the future! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

September 28, 2026

Volt parts were not available and it took a long time 2 months to discover. More

by Tmallia
Recommend Dealer
No
Employees Worked With
Chris Johnson
Print
Sep 29, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for taking the time to share your experience with us. I understand the frustration that comes with delays in parts availability, especially for your ChevroletVolt. Your feedback is valuable, and I appreciate your patience during this time. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me directly at Nucar Chevrolet of Woburn. I am here to assist you. Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

September 23, 2026

It sucked. Three days for a 2 hour job. Poor communication! 200 diagnoses charge when I told them what the problem was. John the shop foreman was the good part! More

by Troyurquhart9186
Recommend Dealer
No
Print
Sep 24, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience with us, Troy. I recognize the importance of timely service and clear communication, and I appreciate your feedback. It’s great to hear that John made a positive impression. I invite you to reach out to me directly at Nucar Chevrolet of Woburn so I can discuss your concerns further and work towards a better experience next time. Thank you again for your valuable input. Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

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