Nucar Chevrolet of New Castle

The Showroom is Big and lots of hustle & bustle of everyone who works there..doing their jobs..and the outside lots with all the cars and trucks to look through and find your special vehicle..it’s Gre everyone who works there..doing their jobs..and the outside lots with all the cars and trucks to look through and find your special vehicle..it’s Great! More

It was fast and on time. ..very polite and personable It was a very good experience ..very polite and personable It was a very good experience More

Everything was great with Randy and Frank. Great experience overall. Just disappointed in your sales manager. She leaves a lot to be desired. Talking down to me 15 seconds after meeting me for Great experience overall. Just disappointed in your sales manager. She leaves a lot to be desired. Talking down to me 15 seconds after meeting me for the first time. I drove 90 miles to pick up the truck and she spoiled my good mood instantly. Saying “we open at 9am 3 times after I told her that I was told to be there at 8am. She needs to check her power and understand the customer before being defiant. More

I've been coming here since I got my car. They are always helpful & accommodating. They are always helpful & accommodating. More

They were unable to fix my car. GM installed an update which broke my infotainment system and they said it’s not fixable or covered and would be $1500. Something that was out of my GM installed an update which broke my infotainment system and they said it’s not fixable or covered and would be $1500. Something that was out of my control not to be covered upsets me very much More

I have now bought 2 cars from this dealership and the customer service is outstanding. Everyone from sales, to financing to service make every effort to provide great service. customer service is outstanding. Everyone from sales, to financing to service make every effort to provide great service. More

Larry was very helpful when we were looking for another car. He showed us several cars, and we choose the one that answer the things we needed. He was with us every step of the way. he explained all the sp car. He showed us several cars, and we choose the one that answer the things we needed. He was with us every step of the way. he explained all the special features. It was a good day. More

Very friendly , accommodating and knowledgeable staff . From start to finish a great experience .was a 40 minute ride from home but worth the ride . From start to finish a great experience .was a 40 minute ride from home but worth the ride . More

Very professional friendly and quick! Everything was professional and everyone was friendly and I did not have to wait long for the service I was getting done! Everything was professional and everyone was friendly and I did not have to wait long for the service I was getting done! More

I recently took my car to Nucar for a routine checkup and oil change. Making the appointment was easy and fast. I was able to get an appointment for the very next day. Upon my arrival a service attendant was oil change. Making the appointment was easy and fast. I was able to get an appointment for the very next day. Upon my arrival a service attendant was right there to take my keys and drive my car into the shop. My service associate, Damon, greeted me to find out what I needed and informed me that I would receive a text upon completion of the work. To my surprise my car was ready about two hours later. Overall it was a great experience. More