Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Nucar Chevrolet of New Castle

New Castle, DE

Overview
Employees
Reviews
Vehicles
4.6
620 Reviews
Welcome to the Nucar Chevrolet of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chevy car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Chevrolet of their dreams!
Contact Dealership
View Awards

174 N Dupont Hwy

New Castle, DE

19720

Directions

By Type

Showing 620 reviews

October 20, 2025

Great overall experience. Nucar had the truck on the lot that we were interested in. Randy was a pleasure to work with! More

by whaley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Hartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We’re glad Randy helped make your truck-buying experience easy and enjoyable. Enjoy your new ride!

October 18, 2025

I have purchased 5 new or used vehicles from Nucar since 2001. I have never had an unsatisfactory reason to look elsewhere. Thank you for your service. More

by VBEAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wadolny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Dionisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your loyalty and trust over the years! We truly appreciate your continued support and are grateful to have you as part of the Nucar family.

October 17, 2025

Paid a lot for a 23 truck and they said warranty didn’t cover something More

by rbrandt0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department made excuses to to cover insider door panel. Called 800 number no one ever called back
Report | Print
Oct 20, 2025 -

Nucar Chevrolet of New Castle responded

We’re sorry to hear about your concern and understand how frustrating that must feel. Warranty coverage can vary depending on the issue, but we’d like to review your situation and see how we can help. Please give us a call at 877-687-1304 so we can go over the details together and find a resolution. Thank you.

October 17, 2025

They complete the work in the time line that they stated and the job turn out great More

by lcollegemom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto body manager
Report | Print
Oct 20, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We’re glad the work was completed on time and met your expectations. We appreciate your support!

October 16, 2025

Love the customer service and the waiting room was very comfortable I was comfortable watching television More

by jewetthitchens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the 5-star review! We’re glad you enjoyed the customer service and found the waiting area comfortable. We appreciate you choosing Nucar!

October 15, 2025

They consistently start your vehicle work an hour plus after arriving for your appointment. Once they start it takes another 2-3 hours to get your tires rotated and oil changed. I came with no service lig More

by JMWNBMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob in service
Report | Print
Oct 16, 2025 -

Nucar Chevrolet of New Castle responded

We’re sorry to hear you were disappointed with your recent visit. Our team has reviewed your feedback and will be reaching out again to make sure there are no unresolved issues. We do our best to complete service promptly while ensuring all work is done thoroughly and safely. We appreciate your patience and the opportunity to address your concerns.

October 13, 2025

Excellent appt process. While I waited for check-in with Damon, svc advisor, Lacey recognized and apologized for delay, reassured me Damon would take care of me soon. I di More

by CUPID64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Oct 14, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for sharing your detailed feedback. We’re glad to hear Lacey and our checkout team provided great service and that your appointment went smoothly overall. We appreciate your suggestions about the service video and will review this with our team to improve future customer experiences.

October 13, 2025

Great dealership wonderful staff wouldn’t buy a car anywhere else!!!!!!! they are the best!!!!! More

by JGREENFIELD50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Castner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for the amazing review! We’re thrilled to hear you love our team and truly appreciate your loyalty and kind words!

October 13, 2025

I had an 8am appt and had to wait until almost 8:30 just to pull my truck in. Then waited 2 hours for an oil change. I wanted a tire rotation and they couldn't even get my lug nuts off. I went home and did More

by LDABALLER
Recommend Dealer
No
Employees Worked With
Idk. I had an 8am appt and had to wait until almost 8:30 just to pull my truck in. Then waited 2 hours for an oil change. I wanted a tire rotation and they couldn't even get my lug nuts off. I went home and did it myself with no problem. This place isn't
Report | Print
Oct 15, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for sharing your experience with us. We understand your concerns regarding the wait times and the tire rotation issue. Your feedback is important, and we appreciate you bringing this to our attention. We encourage you to contact us directly so we can discuss this matter further. Thank you again for your feedback. - The Nucar Chevrolet Team

October 12, 2025

Jake was an absolute pleasure to work with. He was quick to respond, friendly, and incredibly knowledgeable about his vehicle. The car buying process with Jake was simple and painless. More

by brandon krauss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
Report | Print
1
2
...
62