Nucar Chevrolet of New Castle
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I scheduled a tire rotation for my vehicle at Nucar. However, I was annoyed when I found out that my vehicle was due for a field campaign to check for body seam defects which could lead to water intrusi However, I was annoyed when I found out that my vehicle was due for a field campaign to check for body seam defects which could lead to water intrusion and another field campaign to reprogram the brake controller. I was not told about these two additional service items when I scheduled the tire rotation. I planned to wait for my vehicle when I thought I only had a tire rotation. I also had another appointment in 3 hrs. for which I needed my vehicle, but the service department could not tell my how long the three service items would take. I did not know if I would make my other appointment. I did make my other appointment, but the service department did I poor job in not communicating all the service that my vehicle needed when I scheduled the service appointment. More
No hassle deal, everyone polite and vehicle delivered on time and spotless. I would definitely return. time and spotless. I would definitely return. More
Randy was helpful , responded quickly to questions. , shared information. And kept me in the loop throughout the entire process. He was learned and ensured I understood all aspects of the process. Th , shared information. And kept me in the loop throughout the entire process. He was learned and ensured I understood all aspects of the process. The finance person was quick , explaining paperwork and answered all my questions. It was a pleasurable experience and my second purchase thru Randy More
Wait wasn't as long as originally though I was happy with overall experience Waiting area was clean and so was the bathroom. Walked around looking at new cars, had 2 salesmen asked if I needed assistance overall experience Waiting area was clean and so was the bathroom. Walked around looking at new cars, had 2 salesmen asked if I needed assistance More
They were all nice and helpful. However he never stated that your company offers military discounts. I have been coming to this dealership and no one ever mentioned this to me. Ever However he never stated that your company offers military discounts. I have been coming to this dealership and no one ever mentioned this to me. Every little bit counts. More
Professional staff, very organized and efficient operation! Premises and building clean and well kept. Greeted courteously and kept informed of status and progress. Staff went above and beyond to operation! Premises and building clean and well kept. Greeted courteously and kept informed of status and progress. Staff went above and beyond to provide an excellent customer experience! Everyone seemed enthusiastic and cheerful. A rare thing to find these days! Ben Stulir was absolutely awesome to work with. He went above and beyond! More
The experience was a pleasure. I was a little disappointed that I could not get my military service verified. I was a little disappointed that I could not get my military service verified. More
My car was dropped off on Tuesday at 9am, and not ready for pick up until Wednesday at 5pm. The issue was NOT fixed. I came back 10 min later and was met with a very condescending response. This is a brand for pick up until Wednesday at 5pm. The issue was NOT fixed. I came back 10 min later and was met with a very condescending response. This is a brand new car, yet the issues are still happening and Nucar has no idea how to fix them. More






