Nucar Chevrolet New Castle

Informative and caring This was a great car buying experience. That is because our sales consultant was informative and caring. He listened to us and made sure he knew what This was a great car buying experience. That is because our sales consultant was informative and caring. He listened to us and made sure he knew what we wanted. Then he took the time to find it. Without Brian Maupin I don’t think we would have been as pleased. When we needed extra help with our purchase, he was right there to assist us. This is how I ideally would want my car buying experience to go. Thank you, Brian. More

Great Experience Sal DiPasquale was extremely knowledgeable and helpful with the purchase of our new to us ( used ) GMC acadia. I have to say though the paperwork was Sal DiPasquale was extremely knowledgeable and helpful with the purchase of our new to us ( used ) GMC acadia. I have to say though the paperwork was a bit much and waiting time for loan was long other than that I would buy from Nucar again. More

Excellent experience! We’ve purchased our last 8 vehicles from Nucar because we love their services!! I recommend Nucar Chevrolet to everyone! It totally is a no hassle exp We’ve purchased our last 8 vehicles from Nucar because we love their services!! I recommend Nucar Chevrolet to everyone! It totally is a no hassle experience! They are extremely knowledgeable about all of their vehicles and even after you purchase your vehicle and you leave with it, they welcome you to come back if you have any questions about how your systems work! Our family loves Nucar and they will continue getting our business!! More

Extremely poor service, not trustworthy with dangerous safet I had another extremely bad experience at NuCar Chevy Service Department today. My wife and I took our 2017 Chevy which we had purchased there new in I had another extremely bad experience at NuCar Chevy Service Department today. My wife and I took our 2017 Chevy which we had purchased there new in for a scheduled service appointment . When I arrived I told the service advisor Alex Ocasio that we had hit a really bad pot hole and asked to be informed of any damage that may have occurred. I also asked if they repaired wheels there on site. I also told all this information to Shelby, the girl who scheduled my appointment. She told me that she made a note for the service department to check this out. So what happened ? At the end I the service I was informed that there was no damage anywhere or the tech would have reported it. I knew better, but I was so frustrated that I just paid the bill and left. Well I have two badly bent rims , one was so bad it was leaking air. When you drive the car at around 35-40 mph you can feel a vibration. I had the oil changed and the tires rotated. How can they not see the damage to the rims. It was obvious. Is this not a safety issue. I was actually afraid to drive the car. This is not the first bad experience with this dealer’s service dept. On the first oil change on our new Chevrolet, they overfilled our oil over a half an inch on the dipstick during an oil change and I had to go back. Needless to say I will not return to this Dealer for anything. More

Pick Nucar for your new car! Wonderful staff, all very attentive and friendly. Not pushy, rather they are patient and confident in their product. From start to finish we felt li Wonderful staff, all very attentive and friendly. Not pushy, rather they are patient and confident in their product. From start to finish we felt like we were taken care of. Overall 5 stars!! More

Wonderful Experience Everyone was great; Ken in sales was very attentive and Sam U. in finance was very helpful in getting the financing completed. Would recommend to anyo Everyone was great; Ken in sales was very attentive and Sam U. in finance was very helpful in getting the financing completed. Would recommend to anyone. More

Awesome Staff and Sales Team Our salesman, Harts Brown was extremely helpful and also very knowledgeable in explaining everything about the vehicle. Thanks also to the sales mana Our salesman, Harts Brown was extremely helpful and also very knowledgeable in explaining everything about the vehicle. Thanks also to the sales manager, Brian Ferrell for helping us in getting a great deal! More

Much happier than with Diver I was very happy with Karen, and Ian. They were pleasant to work with. I haven't been to the service dept. yet so hopefully it's just as pleasant I was very happy with Karen, and Ian. They were pleasant to work with. I haven't been to the service dept. yet so hopefully it's just as pleasant More

Great staff, pleasure to deal with. Highly recommed! This is my second purchase from nucar. Harts, Karen and Chuck were a huge help in making the the process go smoothly and able to work a deal out to pu This is my second purchase from nucar. Harts, Karen and Chuck were a huge help in making the the process go smoothly and able to work a deal out to purchase our brand new 2019 Tahoe RST. Closing the deal with finance was a breeze and had me on my way quickly . Looking for a great car buying experience without the run around? Be sure to stop in to NUCAR! More

Satisfied customer Always have had great service with the friendly NuCar employees. Always feel welcomed every time I visit the dealership I am able to enjoy the conven Always have had great service with the friendly NuCar employees. Always feel welcomed every time I visit the dealership I am able to enjoy the convenience of the waiting area. More