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Nucar Chevrolet New Castle
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have recently purchased my second new Camaro from Felicia Benson at Nucar. My first experience was so outstanding that there was no doubt that I would return when I was ready for the second car. Fe Felicia Benson at Nucar. My first experience was so outstanding that there was no doubt that I would return when I was ready for the second car. Felicia is by far the best salesperson I have ever dealt with. Buying from her is more like working with a trusted friend. She is very knowledgeable about the vehicles she sells to the point where she lets the vehicle sell itself. There is no pressure to buy or add expensive options that you really don't want. She takes care of every little detail and makes buying a car a very pleasant experience. The first Camaro was ordered from the factory and Felicia kept me updated with the progress of the car being built and shipped (very exciting!). She called me the minute it arrived at the dealership and arranged to have it prepped right away and I picked it up the same afternoon! For the second Camaro, I wanted to take advantage of several Chevy and dealer incentives that expired the end of April. Felicia helped me find a car with the options I wanted that had just come in and worked to get me all the incentives that I was entitled to. When I was ready to take delivery, I noticed a factory paint flaw on the trunk that was only noticeable in a certain light. Felicia immediately got the right people at Nucar engaged to decide what was needed to remedy the situation (as it turned out, beyond my expectations). I expected the repair to take about a week but much to my surprise, Felicia and Nucar came through and had the issue completely taken care of by the next day -- in fact, body shop personnel worked overtime to make it happen. What more could you ask for from a dealership and sales staff! My husband and I have purchased many cars over the years -- most of them Chevys and a few of them Camaros -- and Felicia and the entire Nucar dealership gets our top rating. Needless to say we will return the next time we are ready for a car. More
We have been searching for a new car for over a month and being a resident of Pennsylvania, we were hesitant about purchasing a car out of state. The sales consultant Chris Strader at NuCar couldn't have mad being a resident of Pennsylvania, we were hesitant about purchasing a car out of state. The sales consultant Chris Strader at NuCar couldn't have made it any easier for us to make our decision. He was very patient and took the time to listen to our needs and our budget. As we continued to look at other brands before making our decision he followed up weekly to keep us informed of any new incentives or rebates available through the dealership or Chevrolet. We looked at and test drove at other dealers but in the end Chris and the entire team at NuCar Chevrolet made all the difference. The NuCar team gave us a GREAT deal on our new 2012 Malibu LTZ and we will highly recommend your dealership to both family and friends. As an added note my wife and I want to personally thank Chris Strader for taking the pressure out of purchasing a new car and instead making it a pleasurable experience. More
Three days after the purchase of my new truck I am still Three days after the purchase of my new truck I am still BLOWN away by the service that was provided to me by the dealership! I have been through Three days after the purchase of my new truck I am still BLOWN away by the service that was provided to me by the dealership! I have been through this a few times, and never ever ever has it went so smoothly! I am more than thankful to have had the chance to work with Felicia Benson, the BEST Salesperson I have ever worked with! Ms. Benson made me feel more then comfortable, I felt like I had known her for years and that she was a good friend trying to help me get the best deal possible, rather then me just being another sale. She took the time to listen to everything I had to say and made sure that I was happy! She even stood in a parking lot for over 20 minutes in the wind and cold while I tried to decide over a simple color, being nothing but patient and understanding the whole time! I HIGHLY RECOMMEND Felicia Benson to all of my Police Officer and Firefighter friends and families!!!!! More
Felicia Benson at Nu Car, was awesome to work with!!! She took her time to explain everything about my new Chevy Equinox before I purchased the vehicle. She REALLY help with the decision making process on c took her time to explain everything about my new Chevy Equinox before I purchased the vehicle. She REALLY help with the decision making process on choosing a new vehicle without any pressure. Felicia followed up with me and had everything (paperwork and stuff) together and ready so that I didn't have to spend half the day in the dealer and i could be out enjoying my new car. After test driving different makes and models of crossover's I am very happy with my choice in the Equinox. Felicia and the Nu Car team made it worth the trip from Philly to purchase. I would HIGHLY recommend Nu Car and Felicia for a new vehicle purchase! More
I traveled from Lancaster, PA to check out a Honda Element I saw on line. My time at NuCar was positive from the start. Jay Mikesell, the sales person was warm and friendly. I felt he really wanted to Element I saw on line. My time at NuCar was positive from the start. Jay Mikesell, the sales person was warm and friendly. I felt he really wanted to find a way to make it possible for me to own the Element. The person in Finance was great, also. Once again, there was no pressure to add things to the deal. I would definitely recommend NuCar to my friends. Honest and friendly...can't beat that at a car dealership!!! More
I would have to say everyone is friendly and eager to help you out and drive out with a new car. The only thing was when the car came out of the detailer and we were driving home we noticed we were almos help you out and drive out with a new car. The only thing was when the car came out of the detailer and we were driving home we noticed we were almost on empty. We have been used to other dealerships filling the tank or at least paying for the first tank. Other then that I would have to say it was the best experience we have had. More
My wife and I purchased a HHR for her at this dealer. They worked with us and what they said it would cost monthly is exactly what is actually ended up being. The car is great and affordable. Everyone wa They worked with us and what they said it would cost monthly is exactly what is actually ended up being. The car is great and affordable. Everyone was very friendly, helpful but most important did what they said they could do. I wish we would have started here would have saved us a lot of time. More
Trough the several years of my automobile purchasing Trough the several years of my automobile purchasing experience, this has to be THE BEST! experience to date. Mrs. Karen Hoch, our sales woman, was Trough the several years of my automobile purchasing experience, this has to be THE BEST! experience to date. Mrs. Karen Hoch, our sales woman, was flawless. Her up front honesty and caring personality offered a sense of peace for my family while making this financial decision. She offered professional and personal opinions which disclosed to my wife and I that we were not just a quota attempted to be met. The financial rep Mr. Sam, was the icing on the cake. He broke down the numbers and reassured us, that we were getting the best deal possible. Both employee's displayed a strong sense of care for my family and our financial situation. This was not your typical "business deal", it felt more like friends helping friends in the best way they could. Sincerely, The Collins family More
This was the best experience I have ever had with a car dealership, and I have dealt with this dealership before. But "Q" was BEST SALESMAN EVER and I will HIGHLY recommend him to all my Amtrak Family and dealership, and I have dealt with this dealership before. But "Q" was BEST SALESMAN EVER and I will HIGHLY recommend him to all my Amtrak Family and all my friends! Thank You "Q" and NuCar Connection! More
I had the BEST experience at NuCar Chevrolet! After visiting other dealerships in the area and dealing with not-so friendly sales associates, NuCar Chevrolte was like a breath of fresh air! Karen Hoch visiting other dealerships in the area and dealing with not-so friendly sales associates, NuCar Chevrolte was like a breath of fresh air! Karen Hoch was fabulous! She was able to put me into a 2011 Chevy Tahoe within my budget and they even gave me a great deal on my trade-in, which was completely unexpected. Chuck, the Sales Manager, was also fabulous to work with and very friendly. Once the deal was made, Karen was very thorough in giving me an orientation on my new vehicle and ensuring I was all setup in it and good to go. Overall - this dealer was excellent. Very pleasant, super friendly and just fabulous. I would highly recommend this dealer to anyone. Thank you Karen and Chuck! More